The Christie NHS Foundation Trust
Switchboard Operator (Part-time 20 hours)
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About the Role
The Switch Board Operator will provide professional service and operate within the values and standards of the trust.
Respond to potentially distressing calls from patients, visitors, staff, and other callers in a professional and prompt manner, ensuring that the trust values are maintained. Use of electronic switchboard system and notification software.
About The Christie
The Christie is an international leader in cancer research and development and the largest cancer treatment centre of its kind in Europe.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
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We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job Details
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The Soft Facilities division has several vacancies for band 2 Switch Board Operator within the Switchboard department. This is a permanent position covering Mon-Fri 16.00 - 20.00 (20 hours)
Applicants should be enthusiastic, smart, flexible, reliable, decisive, show initiative in all situations and have excellent customer service skills. A strong ability to interact with callers in a clear, concise, and confident manner is essential. Full (paid) training provided.
Contact Information
For further details / informal visits contact:
- Name: Robert Hardiman
- Job title: Deputy Operational Services Manager
- Email address: rob.hardiman1@nhs.net
- Telephone number: 0161 956 1497
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