OneStream Software
SysOps Engineer
Remote
£42k – £54k/yr
Posted about 1 month ago
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SysOps Engineer
Role & Location
- Position: SysOps Engineer
- Location: Remote (UK)
- Employment Type: Full-Time
- Gross Annual Base Salary: GBP 42,000 – 54,000 (Additional variable compensation and benefits may apply, based on experience, skills, and objective criteria.)
About the Role
The SysOps Engineer ensures uptime, security, and performance of customer environments through provisioning, maintenance, monitoring, disaster recovery, and technical escalation. The ideal candidate balances individual ownership with seamless teamwork, excels in fast-paced environments, and drives operational excellence through automation, cost optimization, and continuous improvement.
Key priorities:
- Customer success via reliable, high-performance infrastructure.
- Blending technical expertise with collaboration.
- Proactive problem-solving to exceed SLOs.
Primary Responsibilities
Core Duties
- Deliver customer environment implementation and software configuration within 24-hour lead time.
- Align with department SLAs, cost efficiency, and automation targets.
- Execute environment updates, migrations, and software upgrades.
- Monitor systems using Azure Monitor, Log Analytics, and alerting systems to preemptively resolve availability issues.
- Maintain service reliability against SLOs through metric monitoring, alert response, and availability goals contribution.
- Identify automation opportunities and process improvements.
- Participate in on-call rotations to troubleshoot production incidents, conduct root cause analysis, and propose preventive measures.
- Leverage address ambiguity, document post-incident findings, and communicate updates to stakeholders.
- Optimise Azure costs to support departmental FinOps and unit economics.
- Provide exceptional customer support with high satisfaction levels.
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Supporting Duties
- Contribute to service design discussions for operational enablement prior to deployment.
- Update technical documentation, workflows, and knowledge base articles.
- Analyse trends to improve operational and security posture.
- Ensure compliance certification via necessary technical changes.
- Support internal infrastructure projects for seamless execution and integration.
Requirements
Education & Experience
- Bachelor’s degree (BS/BA) in Computer Science, Engineering, or related field, or equivalent professional experience.
- 3–5 years in cloud operations and infrastructure engineering.
- Certification: AZ-104 Azure Administrator, OR proven Azure administration competency.
- Technical proficiency in:
- Cloud platforms: Microsoft Azure, AWS, or Google Cloud.
- Windows Server 2022, IIS, Microsoft SQL Server.
- Automation/Scripting: PowerShell, Azure PowerShell Modules, REST APIs, Terraform/ARM Templates.
- Orchestration: Terraform, ArgoCD, Ansible, Kubernetes, Azure Pipelines.
- IAM Tools: Azure Entra ID, Okta, OpenID Connect, SAML.
- AI-Assisted Development: Experience with tools like Claude, Cursor, or GitHub Copilot (evaluate/validate generated outputs).
- High-Availability Architecture: Traffic management, load balancing, fault tolerance, and scalability.
Preferred Skills
- Cloud Focus: Foundational knowledge in Microsoft Azure (preferred).
- IT Systems Lifecycle: Analysis, implementation, and evaluation of IT specifications.
- Technical Breadth: Proficiency in networking, operating systems, and security.
- Compliance: Working knowledge of frameworks, policy development, and implementation.
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Key Knowledge, Skills & Abilities
- Customer-first mindset with a focus on trust, reliability, and service excellence.
- Troubleshooting & problem-solving driven by learning agility.
- Ability to manage multiple priorities in a production-critical environment.
- Passion for cloud technology, continuous learning, and process innovation.
- Self-motivation, behavioural integrity, and team-centric collaboration.
- Experience with ambiguous/unstructured problems and their resolution.
- Detail-oriented with awareness of operational impact on customer environments.
About OneStream
OneStream’s innovative enterprise finance platform empowers CFOs to transform finance functions by:
- Unifying financial and operational data.
- Embedding AI for data-driven decision-making.
- Enabling real-time strategy alignment for business success.
Visit onestream.com for more insights.
Why Join OneStream?
- Transparent salary, role structure, and benefits packages.
- Customer Success as a core corporate value.
- Diverse, project-based work (not industry-specific).
- Collaborative culture with built-in camaraderie.
- Opportunity for continuous professional development.
Legality & Inclusivity
- All candidates must meet legal work authorization requirements for the UK (no sponsorship).
- OneStream upholds equal-opportunity employment principles.
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Skills
Microsoft Azure
PowerShell
Terraform
Kubernetes
Azure Monitor
Log Analytics
Windows Server
SQL Server
Identity Management
Infrastructure Engineering
Cloud Operations
Disaster Recovery
FinOps
Root Cause Analysis
SLA Management
AI-assisted Development
Location