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NHS University Hospitals of Liverpool Group

Systems Co-ordinator - Domestics

Liverpool
Posted about 24 hours ago
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At LUHFT everything we do works towards our mission of supporting our patients, staff and our local communities to lead happier, healthier, fairer lives. Our Domestic Team go the extra mile to make a safe and clean environment for our patients, visitors, and staff, we are looking for a Systems Administrator to join the Domestic Team, to work in a exciting, dynamic, and fast-paced environment.

You will be professional, hard working and efficient, have an excellent customer service and telephone manner and be willing to use your initiative and work independently. Have you got a 'can do' attitude and willing to go above and beyond to make a difference, if so this role offers just that.

Responsibilities

In this role, you will be responsible for the advice, support and guidance on all Health Roster queries and associated administrative matters, acting as the principle contact point in a large Domestic Department you will provide an effective service to the Department with eRostering, Employee Online, and other associated Allocate Systems.

  • Respond to telephone, e-mail and written communications, ensuring timely and accurate completion of changes and requests relating to Health Roster; setting up new users, resolving issues and advising staff.
  • Align ESR and eRostering data, resolving issues, maintaining processes and procedures and producing system reports.

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Requirements

You will need to be adaptable, and flexible, and looking for a challenging but rewarding role. You will need to have good attention to detail, be good at problem solving, and able to use your initiative make decisions. You will need to be logical and good at problem solving.

The post holder will be responsible for supporting administration of internal quality systems and processes in order to support the senior Domestic Team in the arrangements for information, including data input/cleansing, analysis, presentation and report writing.

  • Produce reports ensuring data uploads are completed, and escalating to the service manager when appropriate, and ensure relevant spreadsheets are kept up to date.

About the Trust

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

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The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow Us On Social Media

  • Facebook – Liverpool University Hospitals Careers
  • Instagram - @LUHFTcareers
  • Twitter - @LUHFTcareers

For further details / informal visits contact:

  • Name: Anne Marie Peckham
  • Job title: Deputy Domestic Service Manager
  • Telephone number: 0151 529 2051
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Skills

Customer Service
Problem Solving
Attention to Detail
Initiative
Data Input
Data Analysis
Report Writing
eRostering
Health Roster
Communication
Adaptability
Flexibility
Administrative Support
Quality Systems
Process Maintenance
Telephone Manner

Location

Liverpool, England, United Kingdom

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