Boeing
Systems Engineer (Customer Engineering)
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Systems Engineer (Customer Engineering)
Company:
The Boeing Company
As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team to continue providing exceptional customer service and technical expertise. We are seeking a talented individual who will act as the main technical point of contact during Phase I (capturing the business) and Phase II (Project Execution) for both our airline and leasing customers. A Customer Engineer will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal and project progress.
Role Responsibilities:
- Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
- Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
- Initiate the proposal generation process.
- Collaborate with internal teams to develop and present retrofit proposals.
- Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
- Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners, and direct reports.
- Monitor customer portfolio proposal progress and keep customers updated.
- Attend major milestone meetings while the project is in execution.
- Monitor customer portfolio project progress and keep customers updated.
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Basic Qualifications (Required Skills/Experience):
- A Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.
Preferred Qualifications (Desired Skills/Experience)
- Experience working with an FAA STC/EASA Part 21 design organization or a solid background in aviation engineering with an understanding of aircraft retrofit modifications.
- Experience in customer-facing roles, demonstrating exceptional communication skills, relationship-building abilities, and the capacity to understand and address the customer needs effectively.
- Experience working with airline and/or leasing organizations.
- Good communication, project management, and organizational skills.
- Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Becoming a Boeing Employee
- Competitive salary and annual incentive plans.
- Continuous learning - you’ll develop the approach and skills to navigate whatever comes next.
- Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- An inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs.
- Excellent Adoption and Parental leave options.
- 25 annual leave days plus UK public holidays.
- Pension Plan with up to 10% employer contribution.
- Company paid Medical Plan.
- Short Term Sickness: 100% pay for the first 26 weeks.
- Long Term Sickness: 66.67% of annual salary from the 27th week.
- 6x annual salary life insurance.
- Learning Together Programme to support your ongoing personal and career development.
- Access to Boeing’s Well Being Programs, tools, and incentives.
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Work Authorisation
- This requisition is for a locally hired position in the UK/ROI. Candidates must have current legal authorization to work immediately in the United Kingdom/ROI. Boeing will not attempt to obtain Immigration and labor sponsorship for any applicants.
- Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Relocation
- Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area, or relocate at their own expense.
Language Requirements:
- Not Applicable
Education:
- Not Applicable
Relocation:
- Relocation assistance is not a negotiable benefit for this position.
Security Clearance:
- This position does not require a Security Clearance.
Visa Sponsorship:
- Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
- This position is not contingent upon program award.
Shift:
- Not a Shift Worker (United Kingdom)
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