How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Systems Engineer
The Systems Engineer role is responsible for coordination, support, and management of L2 Level proactive and reactive maintenance activities to ensure services provided to customers are continuously available and meet Service Level Agreement (SLA) performance levels.
Security clearance is mandatory for this role.
What You Will Do
- L1-Fault Management Level Assurance Support Activities
- L1-Fault Management Level Incident Management
- Ensure L1-FM (Fault Management) level operation and maintenance of data & systems delivery solutions and services
- Support internal teams in meeting or exceeding data & system network availability targets
- Work within well-defined system support guidelines
- Prioritise faults to meet SLA/WLA (Workload Level Agreements)
- Conduct L1-FM level investigation of alarms & faults related to system/network problems
- Ensure an accurate working methodology is maintained
- Coordinate across all teams to handle emergencies, involving stakeholders (MSIP) when needed
- Manage alarms, trouble tickets, and troubleshoot L1-FM faults linked to system & network issues
- Actively participate in internal discussions to improve network performance and provide recommendations
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Will Bring
Qualifications & Experience
- Degree (or equivalent experience) in Electronics & Telecommunication Engineering (or equivalent)
- 2–6 years of practical experience within IP/Data/System/ISP/Enterprise environments
- Strong interpersonal skills for handling customer queries and problem resolution
Technical Requirements
- Must-have knowledge of:
- Nix systems, RedHat Linux
- Associated satellite systems
- TCP/IP and standard protocol suites (ARP, ICMP, TCP, UDP, TFTP, DNS, HTTP, NTP, etc.)
- Preferred experience in:
- Troubleshooting complex server network environments
- ISP technologies (DNS, RADIUS, ISP, DHCP, NTP, etc.)
- Multi-vendor server hardware platforms (Oracle, HP, Cisco, NetApp, Dell VxRail, Cisco UCS, etc.)
- Unified/Hyperconverged infrastructure expertise
- Virtualisation technologies (VMWare ESXi/VSAN, KVM, etc.)
- Network routing/switching protocols and load balancers
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Soft Skills & Personal Traits
- Driven to deliver results and meet customer expectations
- Strong ability to influence, persuade, and mobilise internal/external resources
- Multi-tasking, problem-solving, and strategic thinking
- Clear and adaptable communication for various audiences
- Organised, analytical, and strategic mindset
Why Join Ericsson?
At Ericsson, you’ll: ✔ Push boundaries with groundbreaking solutions ✔ Work alongside diverse innovators to shape the future ✔ Be part of a value-driven, inclusive organisation
Learn more about the recruitment process here
Ericsson promotes diversity and equality, creating opportunities for all.
Location: United Kingdom (GB) || Reading
Req ID: 786906
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location