Clio
Systems Engineer, Production
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Systems Engineer, Production
Systems Engineer, Production
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Currently seeking a Systems Engineer, Production to join our Platform Team. This role is available to candidates across the UK.
About the Role
The Systems Engineering team at Clio builds and operates the systems that power all of our cloud-based products and services. We design, automate, and maintain the infrastructure that enables our global teams to deliver reliable, secure, and scalable solutions to thousands of customers every day.
Our mission is to make deploying and operating software effortless and safe. We focus on automation, observability, and reliability, ensuring every engineering team at Clio can move faster and with confidence.
You’ll be part of a globally distributed team, collaborating closely with engineers in North America and Europe, driving technical excellence across Clio’s production environments.
Who You Are
You are an experienced platform engineer who thrives on building infrastructure that just works—scalable, secure, and self-healing. When solving problems, you are just as comfortable:
- Writing code
- Digging into cloud architecture
You communicate clearly, enjoy mentoring others, and bring both curiosity and calm to complex challenges.
Core Responsibilities
- Design, build, and maintain the AWS infrastructure supporting Clio’s production environments.
- Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance.
- Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.
- Enhance observability and reliability, refining alerting, monitoring, and incident response.
- Collaborate on cloud optimization projects, improving performance, cost efficiency, and security posture.
- Mentor and guide team members, fostering a culture of technical excellence and continuous learning.
- Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.
- Define agentic patterns to inflect the way we build, deploy, and observe cloud infrastructure.
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Key Requirements
- Experience designing, deploying, and operating AWS infrastructure and managed services (e.g., RDS, EKS, Lambda) at scale.
- Expertise with Terraform and infrastructure automation.
- Strong coding foundation beyond scripting, including experience in:
- Application development
- Designing and building robust automation frameworks and tooling
- Experience in container orchestration and cluster management.
- Experience with CI/CD systems (e.g., Buildkite, GitHub Actions).
- Experience with relational or non-relational datastores in a production environment.
- Familiarity with observability platforms (e.g., Datadog, Prometheus, Grafana).
- Familiarity with Linux systems administration, networking, and troubleshooting.
- Excellent communication and documentation skills, with a focus on knowledge sharing and team collaboration.
- Growth mindset for process improvement and new technologies, especially AI.
Desirable (Bonus) Experience
- Kubernetes (EKS) deployment in production AWS environments.
- Expertise in best practices for managing and securing cloud environments at scale.
- Prior experience leveraging AI to accelerate workflows (e.g., generating code, debugging infrastructure).
- Experience in platform engineering or developer productivity teams.
- History of partnering with software teams to build and ship applications to the cloud.
- Hands-on experience managing and scaling distributed data stores (e.g., MySQL/Aurora), including:
- Troubleshooting database bottlenecks
- Implementing backup and disaster recovery strategies
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Benefits & Perks
Clio’s Total Rewards Program reflects our commitment to fair, competitive compensation and a positive, high-performing culture.
Core Offerings Include:
- Competitive, equitable salary (see breakdown below).
- Flexible hybrid work environment.
- 25 days holiday + bank holidays.
- Private Healthcare with Life Insurance & Critical Illness coverage.
- Pension contribution.
- Professional development and growth opportunities.
Special Recognition:
The Clioversary program celebrates tenure with special acknowledgment at 3, 5, 7, and 10 years.
Expected Salary Range
The salary band for this role (for UK-based roles) is £69,700–£94,300 GBP.
- Entry-level candidates may join below the band midpoint and grow over time.
- Experienced candidates typically start at or near the midpoint.
- High-impact performers progress toward the upper range of the band.
Note: Pay may vary based on geographical region, experience, and skillset. Non-UK bands are structured separately.
Diversity, Inclusion, Belonging, and Equity (DIBE)
Clio values diversity, equity, and inclusion as fundamental pillars of our mission. We build a workplace where everyone feels valued, heard, and empowered—fostering innovation and excellence.
- We pride ourselves on a belonging culture.
- Equality of opportunity is our standard.
- Accessibility accommodations are available during recruitment. Please let us know your needs; we are here to assist.
For more details about our culture, visit clio.com/careers.
By joining Clio, you’re part of a Human and High Performing AI company—where AI enhances efficiency and collaboration, while humans oversee fairness and decision-making.
Disclaimer: We communicate with candidates exclusively via official @clio.com email addresses. No automated hiring decisions are made; all AI output is reviewed by a human team member.
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