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Systems Integrator
Join us at Entrust
At Entrust, we’re shaping the future of identity-centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build tools that help keep the world moving safely.
About Entrust
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. Our success is built on the curiosity, dedication, and innovation of our people.
The Opportunity
As a Systems Integrator at Entrust, you will play a pivotal role in helping customers integrate our identity and security solutions into their platforms and business processes.
You’ll join our Implementation & Technical Services (Professional Services) team, providing technical guidance and ensuring seamless API, SDK, and infrastructure integrations—from project kickoff to launch—and helping customers realise value while setting them up for long-term success on the Entrust platform.
This customer-facing role is ideal for someone with technical expertise, communication skills, and the ability to balance multiple integrations with guidance from senior team members.
What You’ll Do
Customer Integration & Delivery
- Support customer onboarding and post-sales integration engagements remotely.
- Provide hands-on technical guidance for integrating Entrust solutions via REST APIs, SDKs, and supporting workflows.
- Assist customers in adopting best-practice integration patterns, including:
- Error handling
- Performance considerations
- Go-live readiness
- Collaborate with customers to translate business requirements into effective technical implementations.
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Technical Expertise & Delivery Support
- Develop a working knowledge of Entrust’s identity, verification, and security products.
- Support multiple integration pathways, including:
- REST APIs
- Mobile SDKs (iOS/Android)
- Web SDKs
- Review customer implementations and provide structured feedback (guided by senior team members).
- Troubleshoot integration issues alongside Support and Engineering teams.
Cross-functional Collaboration
- Partner with Sales, Customer Success, Support, and Product teams to improve customer onboarding and delivery.
- Collect customer feedback to enhance products, documentation, and processes.
- Provide technical insights for pre- and post-sales discussions.
Operational Excellence
- Manage customer engagements, ensuring clear communication and documentation.
- Follow established delivery processes, tools, and best practices.
- Contribute to knowledge sharing, internal documentation, and process improvements.
What We’re Looking For
Essential Experience & Skills
- 2+ years of customer-facing technical experience, including:
- Systems Integration
- Technical Consulting
- Technical Support
- Strong RESTful APIs, integration patterns, and modern SaaS architectures knowledge.
- Experience assisting with technical integrations or customer onboarding.
- Ability to communicate technical concepts clearly – both technical and non-technical audiences.
- Effective ** organisational and project management** skills for high-priority tasks.
Desirable Experience
- Experience in SaaS, identity, security, payments, or verification domains.
- Familiarity with development languages/platforms like:
- JavaScript
- iOS/Android
- Knowledge of web technologies (e.g., XML, CSS).
- Experience with integration diagnostics tools (Postman, API logs).
- Exposure to CRM or internal tooling (Salesforce).
- Fluency in European languages (French, Spanish, German).
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Why Entrust?
At Entrust, we don’t just offer jobs—we create career journeys. Here’s what you can expect:
Career Growth
- Learning opportunities tailored to your goals.
- Exciting challenges that support your long-term development.
Flexibility
- Choose a work model that fits your lifestyle (remote, hybrid, or on-site).
Collaboration
- Open dialogue and teamwork drive innovation.
- Your voice and ideas shape the future of our solutions.
We believe in securing identities—but we champion all identities. Our culture prioritises diversity, inclusion, and respect:
- Unconscious bias training for leaders.
- Global affinity groups fostering connection.
- An environment where everyone feels valued.
Ready to Make an Impact?
If you’re passionate about innovation, career advancement, and collaboration, Entrust could be your next home. Join us in building a more secure world—together.
Apply today! Follow us on LinkedIn, Facebook, Instagram, and YouTube.
Equal Opportunity Notice
For US Roles
Entrust is an EEO/AA/Disabled/Veterans Employer.
For Canadian Roles
Entrust is committed to diversity and inclusion, proudly building a globally diverse workforce. We welcome applications from qualified individuals of all backgrounds and strive for workplace accessibility.
Accessibility Requests: If you require an accommodation, contact: accessibility@entrust.com.
Recruiter: Neha Rathore | neha.rathore@entrust.com
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Jessica, London
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