Barts Health NHS Trust
Systems Lead
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Role Overview
Soft FM depends on a range of complex digital systems to deliver services efficiently, including Synbiotix, CAFM, SharePoint, Power BI dashboards, and PowerApp-based platforms. These tools underpin performance monitoring, compliance, and service quality across all Soft FM functions.
This role provides professional leadership for the management, development, and integration of these systems. The post holder will oversee system configuration, reporting, and data governance across all sites, ensuring interoperability and alignment with the Trust’s digital-first strategy.
The post holder will work closely with ICT, Estates & Facilities, and Trust-wide data teams to ensure systems are secure, reliable, and scalable. They will drive innovation through automation, standardisation, and improved user experience, ensuring digital tools deliver measurable value for operational teams.
- Lead complex system improvement and integration projects across Soft FM, from initial scoping through to implementation, evaluation, and benefits realisation.
- Work with operational leads to design digital solutions that strengthen performance monitoring, reporting accuracy, and process efficiency, ensuring alignment with Trust priorities and governance standards.
- Define functional requirements, map current and future workflows, and oversee configuration, testing, and change control for CAFM, BI, and Trust reporting systems.
- Ensure user requirements are reflected in system design, risks are assessed and mitigated, and documentation is clear, auditable, and compliant.
- Collaborate with ICT, suppliers, and system administrators to coordinate the build, integration, and deployment of enhancements.
- Analyse data flows and system bottlenecks, recommending automation and rationalisation to improve performance and reduce duplication.
- Present proposals and progress updates to digital and governance forums.
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About Barts Health
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
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Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate, and support an inclusive working environment.
We particularly welcome applications from Black, Asian, and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Contact Information
For further details/informal visits contact:
- Name: Emma Bralee
- Job title: Head of Soft FM Quality, Performance & Experience
- Email address: emma.bralee@nhs.net
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