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Systems Support (Entry Level) – Future Opportunity
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Looking Ahead
While we are not actively recruiting for this position at the moment, we expect the need for additional Systems Support resource as our studio continues to grow. We are particularly interested in hearing from candidates looking to build a long-term career in technical support, systems administration, and pipeline engineering within a VFX environment.
Key Responsibilities
- Provide day-to-day technical support for artists and production teams (connection issues, troubleshooting, etc.)
- Assist with onboarding new joiners and setting up their accounts and machines
- Configure and maintain workstations across macOS, Linux, and Windows
- Maintain and update hardware, software, and licenses
- Manage user accounts and permissions across studio systems
- Keep the office tech environment tidy and functional - from cable management to workstation organisation
- Support general IT operations and escalate issues when needed
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About You
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Your very own career expert that helps elevate your application to the next level.
- A keen interest in technology and IT systems
- Willing and eager to learn across Mac, Linux, and Windows operating systems
- A proactive, hands-on approach with good attention to detail
- Excellent communication and teamwork skills
- Organised and dependable - able to prioritise tasks in a busy studio environment
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