Danaher Corporation
T1 - Field Service Technician Cambridge, Oxford & London triangle
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Field Service Engineer – Cambridge Area (London & Oxford Coverage)
Bring science to life. Join Cytiva, part of Danaher’s 15+ pioneering life sciences, diagnostics, and biotechnology companies. Our mission is to save lives and make tangible impact through innovation. At Cytiva, you’ll thrive in a culture that values diversity, collaboration, and innovation. Empowered by Danaher’s system of continuous improvement, you’ll turn ideas into real-world solutions that transform human health.
Our customers—from groundbreaking research labs to vaccine developers and cell/gene therapy pioneers—all rely on Cytiva’s cutting-edge technology. You’ll grow yourself and our company by solving meaningful challenges with a team that cares about their customers, patients, and each other.
The Role: Field Service Engineer
We’re expanding our service and support operations across the Cambridge area, covering London and Oxford. This dynamic opportunity is for a self-driven, tech-savvy professional who thrives on problem-solving, customer engagement, and seizing sales opportunities alongside service provision.
As a Field Service Engineer, you’ll report to the Area Team Leader and work as part of our mobile Field Service team, balancing on-site support with collaborative interactions. It’s a perfect role for someone who wants to climb into the heart of life sciences solutions and leave their mark.
Key Responsibilities
- Install, maintain, and service Cytiva systems at customer sites across Cambridge, London, and Oxford.
- Troubleshoot and resolve technical issues efficiently, ensuring minimal downtime for critical applications in pharmaceuticals, diagnostics, and research.
- Advise customers on proper equipment use, operation, and care, showcasing expertise in mechanical, electrical, or scientific applications.
- Organize preventive maintenance visits to proactively protect customer operations while minimizing disruptions.
- Leverage strong sales acumen to identify and pursue after-sales opportunities, growing business relationships in a critical sector.
- Collaborate seamlessly with our Sales and Field Service teams, ensuring integration between technical needs and revenue goals.
- Comply with all EHS policies, ensuring safety at every level, including completing required Health & Safety Training.
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Ideal Candidate: What You Bring
We’re looking for a Technical Graduate (mechanical, electrical, or scientific) with a keen Problem-Solver’s mindset and a customer-centric drive. You’ll possess:
- Strong technical foundational knowledge and the ability to rapidly execute maintenance tasks with precision on tight schedules.
- A proclivity for continuous improvement—finding practical ways to eliminate inefficiencies and optimize operations.
- Resilience and adaptability, capable of balancing high-demand commercial and service priorities while retaining a flexible approach.
- Natural self-motivation and initiative, with a desire to make the most of unexpected opportunities.
Bonus Experience:
- Exposure to the Research, Pharma, or Biotechnology sectors, supporting evidence-based labs, customer-facing roles, particularly in technical or support functions.
Working Life & Location
This is a hybrid role eligible for remote work, blending on-site visits (including occasional overnight stays) with office/remote collaboration. Located in the greater Cambridge area, with coverage of London & Oxford, this role offers the flexibility to balance site demands with remote productivity.
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Requirements for the Role
- Valid passport with unrestricted travel ability to the EU and USA (visa-free access).
- Full UK license with an acceptable motor vehicle record, including the ability to comfortably lift and maneuver equipment in line with EHS guidelines.
- Personal accountability for USPs such as punctuality, meticulous attention to detail, and a ‘no task deferred’ mentality.
Benefits Beyond the Role
For your hard work, our Danaher-family benefits include:
- Market-leading health care programs, from supported Wellbeing initiatives to healthcare plans.
- Paid time off (PTO) and regional public holiday entitlement.
- Opportunities for flexible/remote work and enriching career growth—no matter how you work.
- Healthy competition to the best talent, with a Stellar Total Rewards package.
Cytiva doesn’t operate in silos—we recognize that balance between work and life enables better science for our customers. Join our network of innovators, problem-solvers and people who live their work.
Additional Information
Visit danaher.com to learn more about our ecosystem of 15+ businesses, united in our shared mission to improve quality of life globally. See our Applicant Data Privacy Notice [here](privacy link).
Saving lives, day after day.
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