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Talent Acquisition Manager
Talent Acquisition Manager
We are actively building diverse teams and welcome applications from everyone.
About the Role
Role: Talent Acquisition Manager
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm, Monday–Friday
Interview Process: 2-stage process
Why SCC?
An inclusive workplace
- Excellent package with solid basic and company benefits
- Hybrid working with core hours in line with role requirements
- Career development and lifelong learning opportunities
- Opportunity to join Europe's largest privately-owned IT company
Role Purpose
The Talent Acquisition Manager will lead and evolve our recruitment strategy, delivery, and partnerships. This role is responsible for:
- Managing an offshore internal Talent Acquisition team alongside an external Recruitment Process Outsourcing (RPO) provider.
- Ensuring a high-quality, efficient, and scalable hiring function aligned to business goals.
- Playing a critical role in shaping the organisation's talent strategy.
- Enhancing employer brand and attracting and hiring top talent across all functions.
Key Responsibilities
Talent Acquisition Strategy
- Develop and deliver a forward-looking talent acquisition strategy aligned to business growth plans.
- Partner with senior stakeholders to understand workforce planning needs.
- Build relationships with local schools, colleges, universities, and attend Careers Fairs.
- Use data and market insights to inform hiring approaches and priorities.
Team Leadership (Internal TA)
- Lead, coach, and develop the internal Talent Acquisition team.
- Set clear objectives, performance metrics, and development plans.
- Foster a high-performance, candidate-centric culture.
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RPO Management & Vendor Oversight
- Act as the primary relationship owner for the RPO partner.
- Define and monitor SLAs, KPIs, and delivery outcomes.
- Ensure alignment between internal teams and RPO recruiters.
- Conduct regular performance reviews and drive continuous improvement.
- Manage contract, scope, and commercial considerations.
Recruitment Delivery
- Oversee end-to-end recruitment across all roles, ensuring quality, speed, and consistency.
- Ensure a best-in-class candidate experience across all touchpoints.
- Support hiring for critical or senior roles where required.
Stakeholder Management
- Build strong relationships with senior leaders and hiring managers.
- Provide expert advice on hiring strategies, market conditions, and talent availability.
- Influence and challenge stakeholders where appropriate.
Employer Branding & Attraction
- Partner with Marketing/People teams to strengthen employer brand.
- Develop innovative sourcing strategies and campaigns.
- Ensure consistent and compelling candidate messaging.
Process, Systems & Compliance
- Optimise recruitment processes for efficiency and scalability.
- Manage and ensure effective use of ATS (Applicant Tracking System) and recruitment technologies.
- Maintain compliance with employment legislation and company policies.
- Promote inclusive hiring practices and diversity objectives.
Data & Reporting
- Track and analyse recruitment metrics (time-to-hire, quality of hire, cost, diversity, etc.).
- Provide regular reporting and insights to leadership.
- Use data to drive continuous improvement and decision-making.
Skills and Experience
Essential:
- Proven experience in Talent Acquisition leadership roles.
- Experience managing both in-house recruitment teams and RPO providers.
- Strong stakeholder management and influencing skills.
- Commercial awareness and experience managing budgets/vendors.
- Data-driven approach to recruitment strategy.
- Excellent communication and leadership capability.
Get help with your application
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Desirable:
- Experience in scaling businesses or transformation environments.
- Knowledge of employer branding strategies.
- Familiarity with modern sourcing tools and recruitment technologies.
Key Competencies
- Strategic thinking with hands-on delivery capability.
- Strong leadership and team development.
- Relationship management and collaboration.
- Commercial and analytical mindset.
- Adaptability in a fast-paced environment.
About SCC
SCC is Europe's largest privately-owned IT business, headquartered in their new £7m HQ office in Birmingham. We help clients achieve success through IT transformation and exceptional customer experiences. With a commitment to innovation, we combine unique ideas, people, and disciplines in a global environment passionate about simplifying the complex.
As an equal opportunities employer, SCC is committed to providing equal opportunities and filtering for inclusion and equality.
SCC complies with the requirements of the Equality Act 2010. No applicant or employee will be treated less favourably on any grounds of a protected characteristic, including:
- Sex
- Sexual orientation
- Age
- Disability
- Gender reassignment
- Trade union membership
- Marriage and civil partnership
- Pregnancy and maternity
- Race
- Religion or belief
If selected for interview, and require any reasonable adjustments, please inform the SCC Talent Acquisition team at the point of scheduling.
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