Harrods
Talent Operations Executive
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Join our Talent Operations team as a Talent Operations Executive and play a key role in delivering exceptional talent engagement, influencer partnerships and operational excellence across high-profile campaigns and brand initiatives.
About the Role
We are looking for a Talent Operations Executive to join our Communications team and act as the central point of contact for digital talent activation across the business. It plays a critical role in supporting and optimising talent strategies across all divisions, ensuring that activations are data-led, measurable, and commercially effective.
Working cross-functionally with PR & Talent Executives across divisions (e.g. Fashion, Beauty), alongside Marketing and Digital teams including Paid Media, Affiliates, and SEO, you will bring a quantitative lens to talent performance, enabling smarter decision-making and stronger ROI.
Key responsibilities:
- Act as the central internal contact for digital talent activations across all divisions
- Own and manage all talent reporting and performance analysis, using internal and external tools.
- Collaborate with Marketing, Paid Media, Affiliates, SEO and broader Digital teams
- Build and maintain robust trackers, reporting tools and campaign calendars
- Identify tools, innovations and best-in-class measurement approaches
This role requires flexibility across weekend, early morning & evening photoshoots, as required by the business.
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Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You are a highly organised, analytical and proactive individual with a strong interest in data, digital performance, and the evolving talent landscape.
To be successful, you will have:
- Demonstrate flexibility and adaptability in response to changing priorities
- Bring strong experience in managing internal and external stakeholders, ensuring consistent communication across teams
- Have excellent analytical, communication, coordination, and planning skills
- Possess a solid understanding of PR channels, influencer marketing, and social media, within a performance-driven context
- Be available for weekend, early morning & evening photoshoots, as required by the business
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
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Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information
- Time Type: Permanent
- Department: Corporate Communications (Francesco Girone)
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