Lyreco UK and Ireland
TCS Engineer - Hertfordshire
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TCS Engineer
Service area:
Hertfordshire and surrounding areas
Contract Type:
Permanent, Full Time
Hours:
Monday-Friday, 36.25hrs/pw
Role Overview
TCS Engineer is responsible for installations, service, and maintenance of dispensing and dosing equipment.
Key Responsibilities
- Required to install, commission, maintain, and repair dispensing and dosing equipment, such as dishwasher and laundry dosing units, various water and non-water fed chemical dispensing units, and enzymes dosing units.
- Responsible for installing (unpacking) and, in some cases, assembling equipment, servicing, and maintaining dispensing and dosing equipment on behalf of our clients.
- Test and undertake quality assurance checks to verify that the equipment is working in accordance with its design specification and current regulations.
- Diagnosing, troubleshooting, and resolving faults, and organizing repairs as required.
- Where required, raising, submitting quotes for parts to be ordered, responsible of ensuring all part numbers align with technical manuals/product and confirming receipt of parts.
- Responsible for returning parts within warranty to the supplier, other parts which have not been utilized must be returned to stores on conclusion of visit.
- Responsible for completing electronic job sheets upon conclusion of site visit.
- Regular communication to be maintained with the Technical Customer Services Team.
- Responsible for maintaining and checking van stock.
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Skills, Knowledge & Expertise
- IT literate (MS Office)
- Be competent working on electrical systems including reading diagrams. And competent in basic plumbing.
- 2-5 years engineering experience in dispensing or dosing equipment or similar highly desirable
- Full UK driving licence
- Strong communication and listening skills
- Commercial acumen
- Continuous development of product knowledge
- Knowing your customer
- Organized
- Attention to detail
- Working autonomously and as part of a wider team
- Ability to forward think and work agile under extreme circumstances
- Approachable
Benefits
- Company Vehicle, Mobile & Laptop
- Annual leave: 23 days + Statutory leave for full-time employees. Part-time, and certain roles might be required to work bank holidays.
- Pension & Life Assurance Scheme.
- Opportunity to participate in the Cycle to Work Scheme, access retail vouchers, and eye care vouchers.
- 2 fully paid community volunteering days each year.
- Internal career progression support
- Long Service Awards – to celebrate your career milestones.
- Opportunity for a career break – after 3 years of service
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Note: Offer of employment will remain provisional until we have received the following which are satisfactory to us: confirmation of your right to work in the UK; Drivers Licence and Disclosure and Barring check (where applicable).
About Us
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
This role is supporting the Zenith Engineering function.
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