Dorset HealthCare University NHS Foundation Trust
Team Administrator
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If you are passionate about helping people with Dementia and want to join our supportive multi-disciplinary teams across the county, you will be joining caring, enthusiastic, skilled and dedicated staff teams. We regularly achieve over 96% positive feedback in the Patient Experience Surveys and we are proud to be innovative in our practice. We regularly participate in research studies and we were awarded our accreditation on the Memory Services National Accreditation Programme developed by The Royal College of Psychiatrists in September 2024.
We are looking for two experienced Band 3 Administrators to join our large Pan Dorset MAS team. Both roles are 5 days per week between Monday to Friday 9am until 5pm.
The successful candidate would be joining a friendly, dynamic, professional multi-disciplinary team in a fast-paced admin environment based at Alderney Hospital.
Responsibilities
- To schedule appointments as required for the services
- Use of patients records
- Liaising with patients, carers, relatives, GP's relating to appointments, care, the services and meetings.
- To be able to audio type and complete letters
- To be able to transcribe minutes/notes of meetings, assist in audits and surveys as and when required.
- To act as a first point of telephone contact for the service, being courteous and professional at all times
- To take messages and ensure safe relay to the recipient
- To assist with senior administrator responsibilities including assisting with inductions and training.
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About Dorset HealthCare
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
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Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Contact Information
For further details / informal visits contact:
- Name: Angie McHale
- Job title: Team Leader
- Email address: angela.mchale@nhs.net
- Telephone number: 07788865141
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