Oxford Health NHS Foundation Trust
Team Administrator
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Are you an experienced administrator, looking for your next challenge?
Do you want to be part of a highly supportive, forward-thinking team?
The Wiltshire Community Eating Disorder Service (WCEDS) is looking for a full-time Team Administrator to join our expanding team.
You will be part of a team of dedicated and experienced multi-disciplinary professionals working with adults with eating disorders and will receive the support necessary to confidently fulfil the role of a Team Administrator.
With a reputation for excellence, our service provides a stepped model of care tailored to the individual’s needs for stabilisation and recovery. We offer assessment and a range of programmes and evidence-based treatments to assist with this. We are a friendly, energetic and dynamic team who are proactive and visionary in treatment, focusing on excellent patient-centred care.
Within this post, you will provide administrative support for the multi-disciplinary team, who provide specialist assessment and treatment to adults with eating disorders across Wiltshire and Swindon. Your role will be vital in providing smooth running of the team to ensure patients have a positive and seamless experience.
- To be the first point of contact to patients, families and professionals who are contacting the service via phone or email. To communicate in a professional, supportive and friendly manner to give those contacting us confidence in the service.
- To liaise with other services such as Security, Estates, Facilities and external contractors to ensure smooth running of the service and that all information is communicated effectively through the team and management team.
- To send out Routine Outcome Measures (ROMS) to patients as required to ensure we can gather and monitor patient outcomes.
- To book patient appointments and manage the diaries of staff where appropriate.
- To manage and organise the booking of patient assessments to ensure assessments are booked in a timely manner to enable the team to manage individual patient risks and ensure the team is meeting nationally set waiting targets.
- To provide business and admin support to the team to ensure the team runs smoothly for the services users and their families in addition to the team and professionals from other services.
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Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
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Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
For further details / informal visits contact:
- Name: Katie Gale
- Job title: Clinical Team Manager
- Email address: katie.gale@oxfordhealth.nhs.uk
- Telephone number: 01865 904099
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