Office of Rail and Road (ORR)
Team Administrator - Apprentice
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Team Administrator - Apprentice
We're looking for a Team Administrator - Apprentice to join the Southern Region Team in the Railway Safety Directorate. This role is to be based in our London office. At ORR we have adopted hybrid working and are currently expected to work from a workplace location for a minimum of two days per week or 40%.
About the Office of Rail and Road (ORR)
The Office of Rail and Road (ORR) is the independent economic and safety regulator for Britain’s railways and monitor of performance on England’s strategic road network.
This is an exciting time to join ORR, we are delivering a significant transformation programme to create a consistently agile and enabling organisation, with the right capability and a strong, inclusive culture that reflects our talented people. This will ensure we continue to operate as an independent, expert regulator, fit for the future and equipped with the capabilities and ways of working required to support sector-wide rail reform, while contributing to the government’s broader agenda on regulatory reform and economic growth. Further detail on our future role is set out here.
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About the Railway Safety Directorate
The Railway Safety Directorate ensures duty-holders in the railway industry manage health and safety risks effectively and comply with their statutory duties. The Southern Region Team carries out safety inspections, incident and complaint investigations, liaison and enforcement work with duty holders. The Team interfaces with Network Rail in the Southern Region (Kent, Wessex and Sussex Routes) and Anglia Route, along with the train operating companies operating in those areas.
Responsibilities
- Provide high-quality administrative and business support to the Southern Region Team.
- Contribute to the effective delivery of operational and corporate objectives.
- Support the smooth running of team activities through the coordination of information, management of enquiries, maintenance of records, and delivery of administrative processes.
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Growth and Development
As knowledge and experience develop, the postholder will:
- Provide proactive support to colleagues.
- Assist with responding to queries.
- Gather and analyse information.
- Monitor actions.
- Contribute to continuous improvement initiatives to enhance team effectiveness and customer service.
Further Information
Please refer to the attached Job Description and Job Information Pack for further details.
Our People
Find out what our colleagues have to say about their ORR careers at Our people | Office of Rail and Road (orr.gov.uk).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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