Surrey County Council
Team Administrator
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Team Administrator
Team Administrator (Part-Time) Location: Dakota, 11 De Havilland Drive, Weybridge KT13 0YP Part-time, 18 hours per week (09:00–17:00 Mon-Westday, hybrid, min 2 days in office safeguarding core cover) Salary: £14,272 per annum (pro-rata to £28,546 FTE)
About the Organisation
Surrey Children, Families & Lifelong Learning (CF&LL) specialise in delivering highly specialist services to vulnerable children, young people and families within statutory frameworks. Team Administrators play a vital role by supporting front-line Education practitioners to ensure operational efficiency and high-quality care delivery.
About the Role
We seek a highly organised, proactive Team Administrator (part-time) to management critical support functions for our CF&LL teams. Your responsibilities include:
- Processing referrals and distributing associated reports
- Liaising with education staff and external agencies (social workers, health professionals).
- Updating/managing spreadsheets, databases, and case files with strict confidentiality compliance
- Handling correspondence, taking therapeutic clarity of meeting minutes for distribution
- Monitoring deadlines and tracking channelled performance data
- Supporting operational front-lines with telephone duties and proactive problem-solving
This is a customer-facing role requiring EXCELLENT verbal/written skills, resilience, and strong ethical integrity when handling highly confidential/delicate workloads. Vital to our success:
- Processing skills with Microsoft Office proficiency (especially Excel/Outlook)
- Confidence in prioritising tasks amidst fast-paced demands
- Ensuring seamless operations—highly detail-oriented and accountable
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Core Behaviours Needed: ✔ Responsive under pressure (e.g. statutory timescales; managing urgent referrals) ✔ Adaptability to procedural changes ✔ Proidentialism (owning processes and arriving solutions) ✔ Collaborative (integrating with teams to deliver unified support)
Terms & Conditions
Hours Worked:
- 18-hour week (by 1.33 FTE)
- Visit Dakota office focus group 2 days/week (fluid rotations and remote outcomes meet operational hours)
Salary & Employment Benefits (Part-Time Pro-Rata):
- ✅ 26 holiday days (age 2 = 28 days; age 5 = 31 days)
- ✅ Manageable carer’s leave and 2x paid volunteering days
- ✅ Generous local authority pension
- ✅ Wellbeing support including an Employee Assistance Programme
- ✅ Development Opportunities: Access to learning and development hub
Duties & Responsibilities Summary
As the backbone of the Children, Families & Lifelong Learning service:
- Processing: Turnaround referrals within legal deadlines, draft submissions adhering to uniform guidance practices.
- Coordination: Act as liaison between Education team and associated external agencies.
- Recording: Maintain secure Confidentiality Protocol in documentation.
- Analysis: Populate performance tracking reports with supporting linguistic clarity.
How to Apply
Key Requirements for CV Shortlink Assessment
Records must map experience within these critical areas in your response:
- Administration Proficiency
- Example: collating reports, managing databases
- Customer Centred Collaboration
- Scenario: providing informed, empathetic support to multiple stakeholders
- Data & Information Management
- Handling timely/confidential spreadsheets and records.
- Diga Promote (Admin, Tech) Case Study Alignment
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Field Questions (Name, CV + 4 mandatory replies: max. 500 characters):
- Outline past admin-related roles (transferable examples encouraged).
- Illustrate Customer Service (e.g., insightful listening, complaint resolution).
- Outline workload strategem & tools (timeboxing, task splitting, prioritisation).
- Your health Plateau in Teams using specific teamwork skills:
application period equairs 16/07/2026. Submit to our roles section with Sarah.Evans@surreycc.gov.uk.
Critical Disclosure Note: This position requires: 🔴 Fulfilment latest Basic Disclosure or pre-qualified DBS Check
Important Employer Commitment & Policy
- Disability Aware: Offers guaranteed recruitment statements to candidates who self-identify during applications.
- Career Continuity Alert: Local Government Reorganisation 2027 entails shifting Surrey workforce to unitary structure after April 2027. Roles remain intact.
Job Name: Team Administrator Apply By: 23:59 • 16.07.2026 Questions? Emma Nguyen: emman.Nguyen@surreycc.gov.uk
Life at Surrey Handbook Surrey GCC Limited Government Reorganisation Guidelines
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