Dorset HealthCare University NHS Foundation Trust
Team Assistant
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Join Our Team at St Ann’s Hospital, Harbour Ward
Are you an organised, proactive, and compassionate administrator looking for a rewarding role within the NHS? We are seeking a dedicated Team Assistant to provide high-quality administrative and secretarial support to our Ward Manager and multidisciplinary team within Acute Mental Health Services.
This is an excellent opportunity to play a vital role in supporting patient care by ensuring the smooth and efficient running of ward administration.
Additional Information
This post is subject to an Standard DBS check.
The successful candidate will be required to undertake mandatory training appropriate to the role and may occasionally deal with sensitive or distressing information.
If you’re a highly organised administrator with a passion for supporting healthcare teams and making a difference to patient services, we’d love to hear from you.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Duties
As our Team Assistant, you will provide comprehensive administrative support, helping the ward team to deliver outstanding care. No two days are the same, and you’ll be responsible for a wide range of duties, including:
- Providing secretarial and administrative support to the Ward Manager and ward team.
- Managing diaries, arranging meetings, and coordinating communications.
- Producing letters, reports and spreadsheets using Microsoft Office.
- Managing incoming and outgoing correspondence and handling telephone enquiries.
- Maintaining accurate filing systems and electronic records.
- Supporting workforce administration, including staff rotas, annual leave, sickness recording, and training records.
- Assisting with recruitment administration and onboarding new starters.
- Producing reports and maintaining audit information.
- Monitoring invoices, petty cash, and bank hours.
- Providing cross-cover for the Ward Clerk role when required.
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We Are Looking For Someone Who Is
- Educated to GCSE level (including English and Maths)
- Experienced in providing administrative or secretarial support (minimum one year’s experience)
- Highly organised with excellent prioritisation skills
- Proficient in Microsoft Office packages, including Word, Excel, and PowerPoint
- Able to work independently and as part of a team
- Professional, discreet, and able to maintain confidentiality
- Calm under pressure and able to manage competing demands
- A confident communicator with excellent verbal and written skills
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
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We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
For further details / informal visits contact:
Name: Danni McQuirk
Job title: Ward Manager
Email address: danielle.mcquirk@nhs.net
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