Silverflame Re
Team Assistant
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ROLE DESCRIPTION
The Underwriting Team Assistant is responsible for providing administrative, operational and underwriting support to the underwriting team. The role plays a key part in ensuring the efficient day-to-day running of the portfolio by supporting underwriting processes, maintaining accurate records and systems, assisting with credit control activities and helping manage relationships with brokers and internal stakeholders.
This position is designed as an entry-level role for an individual looking to develop a career within the insurance and reinsurance industry. The successful candidate will work closely with the Underwriting Assistant, Assistant Underwriter(s) and Underwriter(s), supporting the team while gaining exposure to underwriting operations and portfolio management.
Key Stakeholders
- Underwriters and Assistant Underwriters
- Underwriting Assistant
- Operations and Finance teams
- Brokers and Coverholders
- Claims and Compliance teams
- External service providers where required
MAIN RESPONSIBILITIES
- Provide administrative support to the underwriting team, including maintaining files, records and correspondence.
- Accurately enter, update and maintain underwriting data within relevant systems and databases.
- Assist with the preparation and processing of underwriting documentation, reports and submissions.
- Support credit control activities, including monitoring outstanding balances and following up on payment queries.
- Assist in maintaining underwriting and management information reports.
- Ensure underwriting systems and records remain accurate, complete and up to date.
- Liaise with brokers and internal stakeholders to resolve operational queries.
- Support the team with portfolio administration and ad hoc project work.
- Assist with document management, filing and audit requests.
- Develop an understanding of underwriting processes, products and market practices.
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The role holder is expected to:
- Demonstrate a proactive and positive approach to learning and development.
- Take ownership of assigned tasks and deliver them accurately and on time.
- Build effective working relationships with colleagues and external stakeholders.
SKILLS, QUALIFICATIONS AND EXPERIENCE
- Minimum of three A-Levels (or equivalent) with strong grades.
- Candidates with strong performance in analytical and numerate subjects will be viewed favourably.
FIDELIS ETHOS
Our culture is defined by our ethos. It is the foundation of who we are and the core of everything we do.
- Results – We want to be the best at the things we care about, so we focus on profitability over volume, with responsive decision-making and clear prioritised accountability.
- Innovate – We aspire to lead the market in providing the services and products our clients need, and to drive change in the broader impact our industry has on human rights, society, and environmental sustainability.
- Include – We create an environment where employees can bring their whole self to work, with open communication where everyone, irrespective of gender, ethnicity, sexual orientation or background, feels able to contribute ideas and be recognised and rewarded for their contribution.
- Unite – We operate as team of individual talents that actively seeks to reflect the diversity of the societies in which we operate, giving our business the widest range of inputs and perspectives.
- Respond – We work in a business exposed to sudden shocks and changes – elemental, political, economic and human – so we remain nimble and ready for change.
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DIVERSITY AND INCLUSION
Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We believe that developing and maintaining a diverse and inclusive organisation is critical to our success. Our hiring, assessment and selection process must be fair, free from bias and one which ensures we select the right person for the job, based on merit.
We welcome applications from all qualified candidates. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact James.Lochrie@avenciaconsulting.com to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
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