Ads and More
Team Lead AM Team
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Location: Europe/ US (Remote)
Reports to: General Manager/CEO
Department: Account Management
Important!
Please do not apply if you do not have direct industry experience or if you are not based in Europe and the US. The candidates who do not fall under these requirements will be automatically rejected. Thank you for understanding!
About the Role
Ads and More is a performance marketing agency specializing in mobile app promotion, working with traffic suppliers, media buyers, and DSPs across programmatic and DOOH channels. We're looking for a Team Lead to manage and grow our Account Management team, ensuring client retention, campaign performance, and operational excellence across our supply-side and demand-side partnerships.
Key Responsibilities
- Lead and mentor a team of Account Managers and Publisher Manager handling relationships with mobile app clients, traffic suppliers, and media buying partners
- Own client retention and satisfaction across the portfolio, ensuring campaigns meet KPIs (CPI, ROAS, CTR, conversion rates)
- Act as the escalation point for complex client or supplier issues, including fraud/quality disputes
- Oversee campaign optimization strategy in coordination with media buyers and DSP partners
- Review team workload, set priorities, and ensure SLAs are met across all active accounts
- Drive process improvements for onboarding, reporting, and account handoffs
- Collaborate with Sales to ensure smooth transition from deal closure to account management
- Monitor account-level P&L and identify upsell/cross-sell opportunities within existing accounts
- Report on team and portfolio performance to senior management
- Create a culture of accountability by ensuring every team member owns their numbers, follows processes, and proactively communicates issues
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Requirements
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- 4+ years in account management within mobile app marketing, ad tech, or performance marketing
- 1-2+ years in a team lead or supervisory capacity
- Strong understanding of DSPs, programmatic buying, and mobile attribution (AppsFlyer, Adjust, or similar)
- Experience managing relationships with traffic suppliers and media buyers
- Data-driven approach with comfort reading campaign performance dashboards
- Excellent communication and conflict-resolution skills
- Based in Europe/ US only
Nice to Have
- Experience with DOOH campaigns
- Familiarity with anti-fraud tools/practices in mobile advertising
- Prior experience scaling a team from a handful of accounts to a larger portfolio
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