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The Role
As a Team Leader, you’ll lead by example, ensuring the team has everything they need to make every shift run seamlessly. Your responsibilities will include:
- Maintaining high standards across the team
- Ensuring customers receive a consistently great experience
- Taking charge when management is unavailable
Why Work With Us?
Join Flaming Grill, where we bring the heat to your dining experience—think flame-grilled food, sizzling skillets, and an energetic pub atmosphere designed for outstanding entertainment and drinks.
Key Responsibilities
In this role, you’ll:
- Deliver exceptional customer service, ensuring every visit leaves a lasting positive impression
- Step into a management role by deputising for the team when needed and resolving any issues efficiently
- Coordinate team efforts during busy periods to maintain smooth operations
- Uphold strict safety, legality, and cleanliness standards for the bar area, addressing any issues promptly
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What Makes a Great Team Leader?
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You’ll thrive if you have:
- A keen eye for detail—ensuring every pint is poured perfectly and every customer feels valued
- The ability to act as a positive role model, promoting fantastic service and a welcoming environment
- Quick thinking and adaptability to handle challenges that arise on demanding shifts
- A proactive, can-do mindset and a collaborative spirit
Benefits
We reward our team for their hard work with the following perks:
• A competitive salary and pension contributions • Training and career progression – join one of the top apprenticeship providers and grow within our industry-leading brands • 33% discount for yourself and 15% for your loved ones on all our food and drink • Free employee assistance program for mental health, well-being, financial, and legal support • Family-friendly policies, including enhanced maternity and paternity support • Recognition as a Menopause Friendly Employer • 50% discount for yourself and 25% for a guest on staycations across our Greene King Inns & hotels • Refer-a-friend scheme – earn up to £1,500 per successful referral • Wagestream wage access, giving you the flexibility to receive earnings before payday • Exclusive discounts, including up to 30% off at Superdrug and offers from Three Mobile
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