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Team Leader
Team Leader – Cardiff Store
We’re looking for a Team Leader to join our vibrant team at cardfactory, 171 Cowbridge Road East, Cardiff, CF11 9AH. Reporting to your Store Manager, this role offers 15.5 hours per week but has the potential to grow and evolve.
About The Role
You’ll be at the heart of your store, playing a crucial part in:
- Supporting the Store Manager
- Leading and motivating the team
- Ensuring exceptional customer experiences
- Running the store smoothly in the Manager’s absence
A day in this role will bring excitement and positivity to our store. You’ll:
- Set the tone by embodying the cardfactory culture through fantastic service
- Help others develop new skills while growing your own leadership
- Drive store initiatives and maintain strong communication
- Support store success through diligent forecasting, stock control, and financial oversight
- Build a positive and inclusive team where everyone feels valued
The Team
At cardfactory, we’re about people – whether that’s customers, colleagues, or team members. We create unforgettable moments through great products and customer service. Our family-run presence has grown to 48 stores nationwide since 2013.
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About You
We’re looking for someone with: ✔ Leadership skills that inspire and motivate your team ✔ A passionate attitude to delivering outstanding service and customer experiences ✔ A growth mindset, always eager to learn and explore new opportunities ✔ Self-drive and initiative – a go-getting attitude with an independent streak to solve problems ✔ Exceptional team player and people skills with a collaborative approach ✔ Flexibility and readiness to adapt as part of a smaller team ✔ A fair and thoughtful way of making decisions but doesn’t shy away from feedback ✔ A genuine care for people, with a mindset to support others’ growth
Why Join Us?
At cardfactory, we celebrate people – from our dedicated team members to our customers.
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Here’s what we offer:
- A supportive environment that helps you grow, lead, and succeed
- The chance to learn and develop in a dynamic, friendly atmosphere
- Professional development opportunities to help advance your career
- Access to our company-wide ’cardfactory earn’ benefits
You’ll be working at the heart of our narrowboat shop and restaurant, a fun and energetic environment that thrives on creativity and camaraderie.
Ready To Take The Next Step?
If this sounds like the perfect opportunity to develop and share your skills, apply today. We’re looking for candidates who feel like an extension of our family, and you’ll be welcome to come and visit, take a tour around our boat, and share in the fun each day brings.
"Apply today and let’s make every day a celebration!"
Important Notices:
- We reserve the right to close this vacancy once we receive sufficient applictions.
- Apply early as applications will be reviewed regularly.
- No agencies please.
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