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Team Leader
As a Wacky Team Leader, you’ll lead by example, ensuring the team has everything they need so the shift runs like clockwork. You’ll uphold high standards and prioritise customer satisfaction.
About Hungry Horse
Join us at Hungry Horse, where drinks flow freely and plates are piled high—our pubs bring families and friends together for everything from football matches to family gatherings, after-work drinks, or quarterly pool tournaments. Beyond delicious food and drink, we foster a strong community spirit by supporting causes important to our customers.
Role Responsibilities
The Wacky Team Leader at Hungry Horse will:
- Ensure every customer enjoys a heartfelt, memorable experience during their visit.
- Deputise for management, resolving issues and ensuring operations run smoothly.
- Coordinate team efforts during busy shifts to maintain seamless service.
- Maintain bar safety, legality, and cleanliness, addressing issues promptly and professionally.
- Set high standards for service excellence and team performance.
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What You’ll Bring
- A sharp eye for detail—ensuring every pint is poured perfectly.
- A commitment to being a role model for exceptional customer service.
- Deadly situational awareness—capable of thinking on your feet during chaotic shifts.
- A positive, can-do attitude and strong sense of teamwork.
Perks & Benefits
We reward commitment with amazing benefits, including:
- Competitive salary + pension contributions
- Career growth through industry-leading apprenticeship and development opportunities
- 33% employee discount (15% for your loved ones) across all Hungry Horse brands.
- Free Employee Assistance Programme for mental health, well-being, financial, and legal support.
- Family-friendly maternity/paternity policies
- Menopause-Friendly Employer recognition
- 50% discount (25% for guests) at Greene King Inns and Hotels
- Refer-a-friend bonus – earn up to £1,500 when successful referrals join.
- Wagestream – access your earnings before payday.
- Retail discounts – up to 30% off at Superdrug, plus exclusive offers from Three Mobile and more.
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