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Team Leader
Team Leader – Greene King Pubs
About the Role
As a Team Leader, you’ll lead by example—ensuring your team has everything they need to deliver seamless, high-quality service so the shift runs smoothly. You’ll maintain high standards, keep customers happy, and act as a trusted figure for your team.
About the Company – Greene King Pubs
Join us at Greene King pubs, where we’ve long been the heartbeat of our communities. Our community pubs are more than just venues—they’re places where people gather for events, food, friendly catch-ups, and their favourite drinks. We’re locals, for locals, offering a local love affair that fosters a sense of belonging.
Our pubs aren’t just places to relax; they’re central hubs for celebrations, culinary delights, and spontaneous connections over a refreshing pint.
Benefits & Rewards
We celebrate team achievement because your hard work matters. Enjoy:
- Competitive salary with pension contributions as standard
- Career development: A leading apprenticeship provider, we offer training and support across all career levels
- Discounts:
- 33% off for you and 15% off for loved ones* on Greene King food, drink and pubs
- 50% off for you and 25% off for loved ones* on our Greene King Inns and hotels
- Free 24/7 employee assistance programme: Mental health, wellbeing, financial and legal support
- Family-friendly maternity and paternity policies
- Menopause-friendly workplace
- Wagestream: Access earnings before payday for essential flexibility
- Retail discounts:
- Up to 30% off at Superdrug
- Exclusive mobile phone deals via Three
- Many more discounts to explore
- Refer a friend programme: Earn up to £1,500 in bonuses for successful recommendations
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Key Responsibilities
As a Team Leader, you’ll ensure:
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- Every customer has a warm, memorable experience with every visit
- You deputise for management, solving issues and maintaining operations in their absence
- Team organisation and coordination during busy shifts, ensuring smooth, clockwork-like execution
- Compliance: The bar remains safe, legal, and clean, with rapid resolution of any incidents
What You’ll Bring
To excel as our Team Leader, you should:
- Have a keen, meticulous eye for detail, ensuring prefect drinks preparation every time
- Lead by example: Model excellent service, creating a welcoming environment for customers
- Adapt on the fly – quickly problem-solve under pressure during hectic shifts
- Foster a positive, team-first attitude, putting enthusiasm and cohesion at the heart of your team
Love pubs, passion for hospitality, and an appetite for leading a great team? Then this could be perfect for you!
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