The Perfume Shop
Team Leader
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Team Leader – Permanent Position
About the Role
At The Perfume Shop, people are at the heart of everything we do. We’re looking for individuals with talent, passion, and the spark to help us achieve our vision.
Do you love people and are passionate about perfume? Can you lead a team, thrive in a fast-paced environment, and build relationships?
As a Team Leader, you’ll support the Store Manager in ensuring smooth store operations while driving success through leadership, motivation, and exceptional service.
Contract Hours: 12 hours per week Contract Type: Permanent Pay Rate: £14.49 per hour
What You Will Do
- Coach and mentor staff, helping them grow and succeed in their roles
- Lead and motivate your team to exceed sales targets while competing for incentives and prizes
- Support the Store Manager with:
- Rosters and payroll
- Budget management
- Stock loss prevention
- Store procedure adherence
- Co-shop (step in as a key holder) as needed, ensuring store operations run smoothly
- Set the standard for exceptional customer service by leading by example
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What You Will Bring
We’re looking for people who bring talent, passion, and spark—and we’ll provide the training to develop your perfume expertise.
Ideal candidates will:
- Have experience (or strong potential) in coaching, mentoring, and relationship-building -Thrive in teamwork and enjoy shared success
- Be excited about upskilling and learning more about fragrance
- Demonstrate flexibility with work patterns
- Have previous team leadership experience or a proven track record as an experienced sales advisor ready for the next step
What You Will Get
Work & Compensation
- Predictable working hours with a 4-week notice on your rota
- Christmas commission based on store sales and hours worked
- 25 holiday days (pro-rated per your 12-hour contract)
Premium Perks
- 20% off perfume and eligibility for additional customer discounts
- Exclusive partner discounts (e.g., Superdrug, 3 Mobile)
- Regular participation in prizes and incentives tied to performance
- Access to apprenticeship schemes (internal progression opportunities)
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Wellbeing & Benefits
- Tax-free tcpell admin tools, Wagestream access for financial flexibility
- Pension, health, and wellbeing initiatives
About Us
At The Perfume Shop, we’re part of AS Watson Group, the world’s largest health and beauty retailer. In 2023, we served 5.5 billion shoppers across 16,500 stores under multiple brands, generating $23 billion in revenue.
Equal Opportunity & Diversity
We are committed to diversity, inclusion, discrimination-free hiring, and reasonable accommodation for individuals with disabilities. All applications will be considered without regard to race, religion, gender identity, disability, or other protected statuses.
Only shortlisted candidates will be contacted—we encourage ongoing applications!
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