The Perfume Shop
Team Leader
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Team Leader
Team Leader – Retail – The Perfume Shop
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do, and a Spark to help achieve our vision.
The Role
Are you passionate about perfume, and love people?
Do you want to be part of a supportive team, and thrive in a fast-paced environment?
Every day, our Team Leaders work hard to ensure their team and customers feel valued, confident, and special.
As a Team Leader, you’ll play a critical role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the store’s success.
Contracted Hours: 24
Contract Type: Permanent
Pay Rate: £15.78 per hour
What You Will Do
- Coach and mentor staff, ensuring they are set up for success
- Motivate your team to achieve and exceed store and team targets (with fantastic incentives and prizes)
- Support the Store Manager with rosters, payroll, budgeting, stock loss prevention, and store procedures
- Step in for the Store Manager when absent, ensuring smooth store operations
- Act as a key-holder, responsible for store opening and closing times
- Lead by example, providing exceptional customer service and encouraging staff to do the same
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What You Will Bring
We’re looking for someone with Talent, Passion, and Spark. More specifically:
- A talent for building relationships, coaching, and mentoring
- A passion for teamwork and achieving goals together
- An enthusiasm for learning about perfume and upskilling
- The ability to be flexible with work patterns
- Previous team-leading experience or proven sales leadership from retail experience
What You Will Get
- Regular, predictable hours with a 4-week advance notice on your schedule
- Christmas commission based on store sales and hours worked
- 30 days’ holiday (pro rata for part-time staff)
- Exclusive employee benefits, including:
- 20% discount on perfume and access to all customer offers
- Additional discounts with AS Watson partners (Superdrug, Three Mobile)
- Opportunity to win prizes and incentives based on personal, team, and store performance
- Continuous learning, training, and development opportunities
- Wagestream access, improving financial flexibility
- Access to pension and health/wellbeing benefits
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We’re committed to ‘Growing Our Own’, encouraging employees to progress internally—including apprenticeship schemes available for all levels.
Our Commitment to Diversity & Inclusion
The Perfume Shop is an equal-opportunity employer, dedicated to diversity and inclusion. All qualified applicants will receive consideration without regard to race, religion, gender identity, sexual orientation, age, disability, or veteran status.
Note: Due to high application volumes, only successful candidates will be contacted. However, we encourage you to continue applying to open roles if they interest you.
The Perfume Shop is part of the AS Watson Group, the world’s largest international health and beauty retailer, operating 16,500+ stores across 28 markets with 130,000+ employees. A leading brand in luxury beauty, including perfumes.
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