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National Care Group Limited

Team Leader

Cardiff
£29.6k/yr
Posted 2 days ago
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Team Leader

Team Leader

£500 JOINING BONUS

Salary: £15.18 per hour / £29,601.00 per annum (based on 40 hours) Working Hours: 37.5 hours per week Service: Integra Ty Newydd

We are looking for a Team Leader at Integra Ty Newydd.


About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with:

  • Learning disabilities
  • Mental health support needs
  • Acquired brain injuries
  • Autism and complex related needs

Their mission is to empower those they support to lead their best life, enabling individuals to unlock their full potential and live as independently as possible within their community.

They won Specialist Care Provider 2025!


Benefits

  • A unique opportunity to develop within National Care Group, an organisation that values growing its team from within.
  • Continuous learning with paid training, and the chance to gain recognised qualifications.
  • A diverse and inclusive environment that celebrates differences in age, gender, and experience.
  • A strong focus on wellbeing, with support to stay healthy and happy.
  • Reward schemes, including a Refer a Friend scheme.
  • Access to Stream, a financial management app for greater control.

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The Team Leader Role

As a Team Leader, you will promote and ensure person-centred support aligns with company values while maintaining the individual’s potential and independence.

Key Responsibilities

  • Respect and work collaboratively with others to help supported individuals live independently and comfortably in their homes or communities.
  • Overall staff management and development
  • Lead staff in promoting clients’ well-being, safety, and quality of life
  • Monitor and assist the delivery of activities against agreed goals, tracking progress and outcomes
  • Ensure effective communication and coordination with external parties
  • Adhere to company policies, legislation, and national minimum standards
  • Achieve annual individual objectives
  • Maintain high-quality compliance systems
  • Support on-call duties when required

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The most critical traits for this role include:

  • Respectful and empathetic communication
  • Active listening to clients’ needs and emotions
  • Approachability: kind, friendly, and honest

The Ideal Candidate

  • Experience supporting adults with learning disabilities
  • Minimum of a Level 3 NVQ/QCF in Health and Social Care (or working towards it)
  • Strong leadership and team management skills
  • Minimum of 6 months’ experience in a Team Leader role

Additional Information

  • National Care Group is committed to safeguarding and promoting the welfare of vulnerable adults.
  • All colleagues are expected to uphold safeguarding policies and report concerns in line with agreed procedures. NCG follows strict standards to protect the wellbeing of those accepted within their care.
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Skills

Team Management
Person-Centred Support
Staff Development
Communication
Motivation
Monitoring
Quality Compliance
Safeguarding
Respect
Listening
Kindness
Honesty

Location

Cardiff, Wales, United Kingdom

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