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Team Leader
Team Leader
As a Team Leader, you’ll lead by example, ensuring the team has everything they need so the shift runs like clockwork! You’ll maintain high standards and keep customers happy.
About the Role
-Guide teams to deliver exceptional customer experiences -Depute for management when absent -Coordinate the team efficiently during peak times -Ensure compliance, cleanliness, and safety standards in the bar are upheld
About Pub & Grill
We blend the warmth of a cosy pub with restaurant-quality service. Our menu features pub classics, healthy options, and a standout grill. Every customer—whether they’re stopping for a drink, grabbing a working lunch, or enjoying a dinner—receives a warm Pub & Grill experience.
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Additional Information
We recognise and reward hard work with:
- A competitive salary and pension contribution
- Career progression opportunities as one of the UK’s top apprenticeship providers
- 33% staff discount (15% for loved ones) across Pub & Grill brands
- 50% discount (25% for family/friends) at Greene King Inns & hotels
- Free Employee Assistance Programme covering mental health, well-being, financial, and legal support
- Enhanced family-friendly maternity & paternity policies
- Retail discounts (up to 30% at Superdrug, Three Mobile deals)
- Refer-a-friend rewards (up to £1,500 per successful referral)
- Wage advance via Wagestream (early access for unexpected expenses)
- Menopause-friendly workplace commitments
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Responsibilities
- Deliver a heartfelt, memorable experience for every customer
- Step in as management when needed to resolve issues on shift
- Organise and coordinate teams during busy periods for seamless operations
- Ensure bar compliance, cleanliness, and immediate safety resolution
Required Skills
- Attention to detail (perfect pint pouring, quality standards)
- Strong leadership (set a positive example for team service)
- Problem-solving & quick thinking (adapt to shift challenges)
- Team focus & can-do attitude (positive and collaborative approach)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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