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The Role
Permanent
Full Time
Knowlton and Newman, part of the Rubix Group, provide 24/7 engineering services. We repair, overhaul, install, and maintain pumps, motors, gearboxes, compressors, hydraulic equipment, and cover a wide range of industrial equipment for customers across multiple sectors.
About the Role
The Team Leader Technician is an experienced and multi-skilled engineer, responsible not only for carrying out technical work to the highest standards, but also for providing day-to-day leadership, guidance, and support to technicians within the workshop or on site. The role ensures safe, efficient, and high-quality delivery of services while acting as the senior technical authority for assigned jobs.
Key Responsibilities
Core Technical Duties
- Install, commission, test, maintain, and repair mechanical and/or electrical systems and equipment.
- Diagnose faults, carry out repairs, and ensure compliance with specifications and quality standards.
- Complete job documentation accurately and on time.
- Operate machinery, tools, and test equipment safely and effectively.
- Liaise with customers, colleagues, and management to provide updates and technical support.
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Leadership & Management Responsibilities
- Lead day-to-day operations in the workshop or on-site jobs, ensuring safety, quality, and efficiency.
- Provide guidance, mentoring, and technical support to less experienced technicians.
- Monitor productivity, allocate tasks, and ensure deadlines are met.
- Maintain tooling, equipment, and consumables, raising orders when required.
- Promote continuous improvement in processes, safety, and customer service.
- Support estimating and quoting by advising on job durations, methods, and technical requirements.
- Act as the primary point of contact for customers and management during job execution.
- Complete required paperwork and ensure all documentation is accurate and compliant.
Person Specification
Skills & Experience
- Strong technical expertise in one or more specialist areas
- Experience leading or mentoring technicians, with strong interpersonal skills.
- Ability to set up, operate, and troubleshoot a wide range of engineering equipment.
- Problem-solving mindset, with the ability to work on bespoke or complex jobs.
- Strong organisational skills, able to manage own workflow and coordinate others.
- Good communication skills with both colleagues and customers.
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Qualifications
- Recognised apprenticeship or NVQ Level 3 (Mechanical/Electrical Engineering or equivalent).
- Additional specialist training/certification desirable (lifting, electrical testing, confined space, etc.).
- Supervisory/leadership training desirable.
- Valid UK driving licence preferred.
Health, Safety & Quality Responsibilities
- Lead by example in promoting a strong safety-first culture.
- Ensure team members comply with company and statutory health & safety requirements.
- Carry out risk assessments and ensure control measures are followed.
- Report hazards, incidents, and near misses promptly.
- Maintain quality standards in line with ISO procedures and company policies.
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