Change Grow Live
Team Leader
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Team Leader – Complex Case Team | Change Grow Live (West Sussex)
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users’ lives, offering support and respect in a safe environment. We treat every individual uniquely, working with them to discover the best treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’.
We are now offering an exciting opportunity for a Team Leader to join our new Complex Case Team—a role that aligns with our multi-disciplinary service across West Sussex.
About the Role
As Team Leader, you will:
- Manage a small team of Senior Workers flexibly across West Sussex, fostering strong relationships with external partners and providing intensive support to complex clients.
- Ensure service users access safe, tailored treatment and care, including outreach and co-located support as needed.
- Lead a new service— intérieurh agente for its implementation and ongoing delivery as part of the Change Grow Live West Sussex Drug & Alcohol Wellbeing Network.
- Help individuals progress towards their goals and transform their lives.
Key responsibilities include:
- Operational leadership of a multi-disciplinary team:
- Supervision, appraisal, sickness, and performance management;
- Ensuring staff adherence to Change Grow Live (CGL) and external policies.
- Empowering staff to promote hope, empowerment, and choice—s':
- creative opportunities that enable service users to fulfil their potential;
- Meet rigorous personal independence and recovery models.
- Recruitment & induction of new team members.
- Cultivating a professional and positive culture focused on high-quality service.
- Supporting the Deputy Service Manager in developing best practices.
- Building strong partnerships internally and externally—including wider agencies.
- Reducing risk to service users through evidence-based interventions.
- Supporting positive outcomes via observed practice and timely feedback.
- Managing buildings/satellites to ensure safe and welcoming environments.
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Requirements
Experience & Skills
- Experience leading and managing teams, especially those working with individuals with multiple/complex needs (e.g., adult substance use alongside mental health, criminal justice, or housing challenges).
- Excellent knowledge of drugs, alcohol, and their effects.
- Line management experience—hiring, training, and performance oversight.
- Ability to inspire, empower, and motivate team members under pressure.
- Strong understanding of safeguarding policies and skill in embedding them operationally.
- Demonstrated capacity in fostering and maintaining partnerships (e.g., housing, healthcare, law enforcement).
- Kelle terminal knowledge in delivering evidence-based interventions for substance misuse.
- Familiarity with community-based support (outreach, co-located work,-windows).
- Acquired data collection, monitoring, outcome tracking capabilities.
- Effective written and verbal communication under fluctuating demands.
- Commitment to flexibility, resilience, and addressing so short-term crises.
- Right to work legally in the UK (no visa sponsorship available).
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Our Offer
- 37.5 hours per week (full-time) at our Where West Sussex base.
- 30 days of annual leave after 5 years (25 days + one extra day for each year to 5).
- Paid ‘Wellness’ hour each week + Wellness hub and Employee Assistance Programme.
- Contributory pension scheme.
- Enviable benefits, including discounts on shopping, cinema tickets, and holidays.
- A supportive team with professional training and career progression opportunities.
- A refer-a-friend scheme.
Further Notes
- Direct applications only—no agencies please.
- Visa restrictions: Only UK-resident applicants may apply; sponsored applications or visa extensions not permitted.
- DBS enhanced check obligatory.
- CGL Points 31-33 (base pay band £36,101.10 - £38,114.53).
Timeframe: Applications open 14/7/2026, closing 7/12/2026.
Contact for queries: Katherine Wadbrook | West Sussex Email: **westsussex.info@**cgl.org.uk
Empowering individuals to take control of their recovery—A Journey Towards Change.
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