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Team Leader - Communities Directorate Support, BRIDGEND COUNTY BOROUGH COUNCIL
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Team Leader - Communities Directorate Support, BRIDGEND COUNTY BOROUGH COUNCIL
Team Leader - Communities Directorate Support (Fixed Term)
Hours: 37 hours per week
A unique opportunity has arisen for a dynamic and motivated Team Leader in the Communities Directorate Support to lead and develop the Directorate Support Unit. You’ll ensure high-quality administrative, operational, and strategic support is delivered effectively across Communities services.
Are you right for the role?
Do you thrive in a fast-paced environment as an organised, motivated leader who makes a tangible impact? If so, this role could be for you.
Key traits of successful candidates include:
- A confident and positive leadership approach
- The ability to balance competing priorities and deadlines
- Strong communication and organisational skills
- A passion for developing people and improving processes
- A problem-solving mindset with an emphasis on excellent customer service
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The role in detail
- Lead and manage the day-to-day operations of the Directorate Support Unit
- Support, coach, and develop team performance and staff wellbeing
- Oversee complaints, FOI requests, and member enquiries
- Manage communications with councillors, partners, and residents
- Provide effective business support for meetings, consultations, and projects
- Drive continuous improvements in systems, processes, and performance reporting
Join us to become part of a team dedicated to supporting vital community services daily.
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Additional requirements
- The ability to greet customers in Welsh is essential for this position.
- Protecting children, young people, or adults at risk is a core responsibility for all council employees.
Work arrangement
The council’s Hybrid Working Policy applies—jobs will be available part-time, flexibly, in the office, or from home based on discussions around legislative requirements and organisational needs.
Application timeline
- Closing Date: 22 July 2026
- Shortlisting Date: 27 July 2026
- Interview Date: 3 August 2026
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