London Borough of Hillingdon
Team Leader
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About the Role
Are you an experienced care professional looking to take the next step in your career?
We are looking for an enthusiastic, motivated, and experienced Team Leader to join our dedicated residential service at 3 Colham Road, supporting adults with learning disabilities to live rewarding, fulfilling, and independent lives.
This is an exciting opportunity for someone with strong leadership skills and a passion for delivering outstanding person-centred care. You will play a key role in supporting residents to achieve their goals while leading and developing a team of care staff to deliver high-quality support.
As Team Leader, you will be responsible for the day-to-day operational running of the service, ensuring residents receive safe, effective, and person-centred support. You will act as a role model for staff, promoting best practice, dignity, independence, choice, and inclusion.
You will provide leadership on shift, supervise care staff, coordinate activities and support plans, and work closely with the management team to maintain high standards of care and support.
Working Pattern
- 36 hours per week.
- Four-week rolling rota.
- Duty Senior shifts: 14:00 to 23:00.
- Two sleep-in duties included within the rota.
- Day shifts: 08:00 to 15:00 when not working as Duty Senior.
- Includes weekends and bank holidays on a rota basis.
What You’ll Be Doing
You will:
- Lead shifts and oversee the daily operation of the service.
- Provide supervision, support, coaching, and direction to care staff.
- Monitor staff performance and contribute to staff development.
- Ensure care plans, support plans, and risk assessments are implemented and reviewed.
- Promote independence, choice, dignity, and community participation for residents.
- Support individuals with daily living skills, personal development, and achieving personal outcomes.
- Ensure safe administration and recording of medication.
- Manage safeguarding concerns and ensure appropriate reporting procedures are followed.
- Coordinate staffing arrangements and assist with rota management to ensure adequate cover.
- Maintain accurate records and complete reports as required.
- Conduct audits and quality checks to ensure compliance with regulatory requirements.
- Support new staff through induction, mentoring, and practical guidance.
- Liaise effectively with families, advocates, social workers, healthcare professionals, and other agencies.
- Assist the Registered Manager in maintaining a high-quality service that meets CQC standards and organisational expectations.
About You
We are looking for someone who has:
- Experience working with adults with learning disabilities.
- Previous experience supervising, leading, or mentoring care staff.
- Sound knowledge of person-centred care and positive support approaches.
- A good understanding of safeguarding adults procedures.
- The ability to lead a team and make decisions confidently.
- Excellent communication, organisation, and interpersonal skills.
- Experience completing care records, support plans, and incident reports.
- A strong commitment to promoting equality, inclusion, and independence.
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It would also be desirable if you have:
- NVQ/QCF Level 3 in Health and Social Care, or equivalent, or a willingness to work towards this.
- Supervisory or Team Leader experience within a residential care setting.
- Knowledge of CQC standards, the Mental Capacity Act, and Deprivation of Liberty Safeguards.
- Experience of medication administration and auditing.
What Makes You Successful in This Role?
We are looking for someone who:
- Leads by example and inspires others.
- Has a positive, can-do attitude.
- Builds strong relationships with residents, families, and professionals.
- Supports staff to develop their skills and confidence.
- Remains calm and organised when managing challenges.
- Is committed to delivering high-quality, person-centred care.
- Understands the importance of dignity, choice, rights, and inclusion.
What We Offer
- Comprehensive induction and training.
- Ongoing learning and development opportunities.
- Regular supervision and support.
- Opportunities for career progression.
- Pension scheme.
- Generous annual leave entitlement.
- Employee wellbeing support.
- The opportunity to make a genuine difference to the lives of people with learning disabilities.
Why Join Us?
At 3 Colham Road, we believe people with learning disabilities should have the same opportunities as everyone else to live meaningful, fulfilling, and independent lives.
As a Team Leader, you will have the opportunity to make a real difference every day by supporting residents to develop skills, build confidence, access their community, and achieve their personal goals.
This is a rewarding role for someone who is passionate about leading others, improving outcomes, and helping people live the life they choose.
If you have the skills, experience, and commitment to lead a team and support people with learning disabilities to live safe, happy, and fulfilling lives, we would love to hear from you.
Join our team at 3 Colham Road and help us provide excellent care, strong leadership, and positive outcomes for the people we support.
About You
About Us
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full-time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council-owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing, and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
- Trade Union Membership – The Council recognises UNISON, Unite, AEP, and GMB and supports employees’ freedom of choice in relation to trade union membership.
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Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants, and others who work for us will be treated fairly.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents, so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best, and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:
- Enhanced DBS Check
- Qualifications Check
- 5 years of Referencing
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
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