hackajob
Team Leader - International Property and Casualty
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Underwriting Team Leader - International Property and Casualty
hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this full-time employee role in London.
Job Overview
The role focuses on overseeing and supporting Underwriting Operations teams, ensuring they align with the business plan and delegated authority. Responsibilities include:
- Maintaining high service standards
- Identifying improvement opportunities
- Fostering team development
Role Details
- Location: London (Hybrid Working)
- Position: Permanent (Full-Time)
- Team: International Property and Casualty
Why This Opportunity Excites Us
QBE is growing and modernising, and this role is key to its continued success in international market underwriting.
About QBE
QBE is an international insurer with 13,000+ employees across 26 countries, offering opportunities where ambition meets meaningful impact. As part of a collaborative, passionate, and innovative team, you can contribute to its vision of becoming a consistent and forward-thinking risk partner.
Key Responsibilities
- Resource & Performance Management
- Proactively manage team workloads using KPIs to meet deadlines, quality, and quantity targets.
- Team Leadership
- Develop and performance manage Underwriting Assistants, ensuring objectives align with business requirements.
- Build skills and talent within the team for ongoing growth.
- Driving Improvement
- Lead continuous improvement initiatives and oversee change projectswithin underwriting, operations, and IT for operational excellence.
- Regulatory Compliance
- Ensure the team adheres to all legal and regulatory standards for internal/ external obligations.
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About You
Experience in people management is a must. Key requirements include:
- Strong customer and broker relationships
- Familiarity with risk profiling, pricing tools, and loss models
- Excellent interpersonal and team leadership skills
- Knowledge of underwriting administration in Lloyds/London Market
- Proven track record of identifying and implementing process improvements in Underwriting Operations
Benefits
QBE offers diverse benefits to support your work-life balance and overall wellbeing:
- 30 days’ holiday a year (with option to buy up to 2 extra days)
- Auto-enrolled pension plan: 10% employer contribution on basic salary
- Family-friendly policies: 26 weeks paid leave (regardless of parental identity, legal situation, or family arrangement)
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For details on additional benefits, visit their Rewarding Our People page.
Awards & Recognition
QBE holds multiple accolades, demonstrating its commitment to excellence:
- 2025 British Insurance Awards: Winner (Commercial Lines Insurer of the Year; ESG/Diversity/Inclusion Initiative of the Year)
- 2023 British Insurance Awards: Rated a 5-Star Employee
Skills:
- Analytical Thinking, Critical Thinking, Customer Service, Customer Value Management
- Detail-Oriented, Insurance Underwriting, Collaborative Leadership
- Performance Management, Operations Management, Policy Analysis
- Pricing Strategies, Risk Management, Stakeholder Management
How to Apply
Follow the step-by-step application process by clicking Apply Now.
Equal Opportunity Statement
QBE is an equal opportunity employer, committed to complying with all global employment laws. We value diversity, equity, and inclusion.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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