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Greene King Pubs – Team Leader Role
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities. Our collection of community pubs are the heart and soul of the local area, helmed by a local hero and crewed by a team always ready with your favourite tipple.
Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy:
- One of our many events
- Lovingly cooked food
- A quick catch-up with friends
About the Role
As a Team Leader, you’ll lead by example, ensuring that your team has everything needed so shifts run smoothly and efficiently. Your responsibility includes maintaining high standards while ensuring customers leave with a heartfelt and memorable experience every time they visit.
Responsibilities
As a Team Leader, your responsibilities will include:
- Customer Service & Experience: Provide exceptional service and create a memorable experience for every visitor.
- Team Coordination: Deputise for management and resolve issues when they arise.
- Shift Management: Organise and coordinate teams during busy shifts to ensure seamless operations.
- Safety & Compliance: Uphold high standards in bar safety, legality, and cleanliness, addressing any potential issues promptly and responsibly.
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What You’ll Bring
To succeed in this role:
- A keen eye for detail, ensuring every pint is poured to perfection.
- A strong commitment to service excellence, setting a positive example for the team and fostering a warm customer welcome.
- Quick adaptability to handle challenges during busy periods.
- A positive, proactive attitude and a willingness to be a great team player.
Perks & Benefits
Greene King values hard work and rewards it generously with:
Financial & Training
- A competitive salary and pension contribution.
- Access to career advancement through our industry-leading apprenticeship programs and development opportunities.
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Employee Perks
- 33% discount for you and 15% for your loved ones on all Greene King food and drink.
- 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
Well-being Support
- Free employee assistance program for mental health advice, financial support, legal guidance, and more.
- Enhanced, family-friendly maternity and paternity policies.
- Recognition as a Menopause Friendly Employer.
Additional Benefits
- Refer a friend – you could earn up to £1,500 when they’re placed.
- Wagestream – access your wage early, providing flexibility for unforeseen expenses.
- Retail discounts, including up to 30% off at Superdrug and exclusive deals with Three Mobile.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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