Team Leader

Crewe, CW1

£13.21 per hour

Rolling rota

My client is a well-established provider of high-quality care to elderly residents. Offering 24/7 care for all residents.

In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development.

Responsibilities

You will be required to:

• Supervise a team of Healthcare Associates and ensure that good quality care is provided, in accordance with departmental procedures, guidelines, and professional standards, ensuring that individual members maintain their maximum potential and independence.
• Uphold the standards of the Company in day-to-day practice and represent the Company in a professional and positive manner when dealing with others.

Skills & Qualifications Required

• Working towards an NVQ Level 3 Health & Social Care.
• Ability to work as part of a team to cultivate a safe, homely, and trusting environment.
• Effective communication skills.
• Ability to promote good team working by example and sharing of best practice.
• Ability to relate to the people who live at the care home.
• Ability to work in a professional manner at all times.
• Responsible for attending and maintaining ongoing mandatory and other training as required.
• A satisfactory DBS check.
• Maintain and improve professional knowledge and competence.
• Qualification in safe handling of medicines.

Responsibilities (continued)

As a Team Leader you will be responsible for:

• Support and training of junior staff members in all aspects of their work in the home, under the supervision of the Home Manager.
• Ensure that tasks are performed that a caring relative might normally carry out.
• Respond to the physical, personal, emotional, religious, cultural, and spiritual needs of the resident.
• Ensure care staff have received a handover either verbally or written.
• Report to the Home Manager or person in charge, any illness of an infectious nature incurred by a resident, colleague, self, or another.
• Order, store, and dispense medication and ensure correct recording of all relevant information relating to medication.
• Complete supervision for care staff.
• Completing audits when required.
• Review assessment of need and individual care planning consultation with the Home Manager, family, and Social Services.
• Report on the well-being of residents and liaise with GPs and other professionals as necessary.
• Provide personal care around continence management, bathing, household/domestic tasks, and providing general support in a sensitive and empowering way: ensuring at all times that privacy, dignity, and self-esteem are respected.
• Encourage communication with residents, to assist the individual in retaining their sense of identity. This may include reminiscence work, life history albums, reassurance techniques, etc., under the direction and guidance of the Home Manager, family, and other professionals.
• Use equipment and aids safely and appropriately.
• Ensure effective, clear channels of communication with other staff and professionals and work as part of a team with colleagues to cultivate a safe, homely, and trusting environment.
• Respectfully maintain professional relationships and clear boundaries with residents, visitors, and staff.
• Honour confidentiality by protecting residents and staff information at all times.
• Continually strive to work in a respectful and tactful way, with regard to equal opportunities, and challenge negative attitudes to; age, disability, ethnicity, religion, gender, class, and sexuality.
• Regularly report to the Home Manager any problems, concerns, training needs, and other relevant issues.
• Understand and follow policies and procedures.
• Undergo personal supervision and performance appraisals with line manager.
• Assist the line manager with monitoring and evaluation of home activities.
• Report incorrect use or wasting of resources to the Home Manager.
• Notify the Home Manager or person in charge as soon as possible of your inability to report for duty and also on your return to work for your next shift from all periods of absence.