John Lewis Partnership
Team Leader Nights
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Team Leader Nights
Team Leader – Waitrose (Sheffield)
About the Role
As a Team Leader within one of our Waitrose shops, you’ll help shape our Partner-led service and drive the passion for food that our competitors can’t match—passionate Partners serving food lovers.
Your commitment to excellence will leave a lasting impression on customers, earning their trust and loyalty—and helping the shop maximise sales and profit. All the while, punctuality during evenings (22:00–06:00) earns Night Premium at £3.75/hour. Due to legal requirements, applicants must be 18+.
Key Responsibilities
Your role combines customer-focused excellence with operational leadership across a range of tasks:
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Leadership & Support
- Assist management with shop stewardship and ensure all operational areas meet customer demand.
- Oversee Partner compliance, guaranteeing safe, legal operations.
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Fulfilling Orders & Service
- Coordinate online and on-demand orders for seamless delivery and Click & Collect.
- Manage stock replenishment, keeping shelves optimised for sales.
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Operational Collaboration
- Provide back-up across the shop, including checkout, order management, and desktop tasks.
- Continuously drive commercial performance, proposing operational improvements.
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Loss Prevention & Efficiency
- Reduce wastage via proper product rotation and markdown of near-expiry items.
- Maintain a safe, tidy environment while upholding cleaning standards.
Essential Skills & Experience
- Strong people management and team leadership skills.
- Proven retail experience, with a focus on boosting sales and operational efficiency.
- Prior customer-facing experience is essential.
- Able to manage third-party relationships and internal collaboration effectively.
(Desirable): Duty Manager Training (Internal Partners only).
Key Information
- Hours: 23:00–08:00 (Wed–Sat)
- Rate: £14.58/hour
- Contract Type: Temporary
- Job Level: Partnership Level 10
Location: Sheffield (Waitrose & Partners), 1-3 Ecclesall Road, S11 8HY.
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Closing Date: July 6, 2026
About the Partnership
The John Lewis Partnership is the UK’s largest employee-owned business, together home to Waitrose & John Lewis. Here, we’re not employees—we’re Partners, united by a shared vision to build a happier world.
Our ethos centres on:
- Innovation and ruthless retail excellence.
- Never Knowingly Underselling customers in price, quality or service.
- Ownership-based culture—we all take responsibility for profits, problem-solving, and culture.
Core Values include:
- Kindness and respect for all Partners.
- Embracing diversity to foster an inclusive, enabling workplace.
- Flexibility—we believe in work-life balance, supporting flexible/compressed hours where possible.
Important Notes:
- Some roles may require pre-employment vetting (e.g., DBS checks).
- Apply early—high applicant volumes may close vacancies expediently.
- Discuss flexible working during interviews if relevant.
Think you could thrive here? Apply to become a Partner.
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