ShaftesburyGroupUK
Team Leader - North East Complex Care - £14.00 per hour
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Team Leader – Complex Care
📍 Shaftesbury North East
💷 Competitive Salary + Excellent Benefits
Are You the Team Leader We’re Looking For?
Do you have a passion for supporting people with complex needs to live fulfilling, independent lives? Are you an experienced care professional ready to take the next step in your career?
At Shaftesbury North East, we're looking for a dedicated and motivated Team Leader to join our Complex Care Service. This is an exciting opportunity to lead by example, support a skilled staff team, and make a real difference to the lives of the people we support every day.
About You
To be successful in this role, you'll have:
- A minimum of 12 months' experience supporting people with complex needs, learning disabilities, autism, and behaviours of concern within a supported living environment.
- An NVQ Level 3 in Health & Social Care (or equivalent).
- A full UK driving licence and access to your own vehicle.
- Excellent leadership, communication, and organisational skills.
- A person-centred approach and a genuine passion for delivering outstanding support.
About The Role
As a Team Leader, you'll play a key role in the day-to-day running of the service, ensuring high-quality support is delivered at all times.
Your Responsibilities Will Include
- Supporting and supervising a team of Support Workers.
- Leading by example and promoting best practice.
- Supporting the people we support to achieve their goals and maintain independence.
- Assisting with rota management, compliance, and service quality.
- Working collaboratively with families, professionals, and stakeholders.
- Participating in the on-call rota (£10 payment per session).
- Covering sleep-in shifts where required (£60 additional payment per sleep-in).
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Why Join Shaftesbury?
At Shaftesbury, we believe everyone deserves the opportunity to flourish. Our values of being Open, Enabling, Inclusive, and Courageous shape everything we do.
As part of our team, you'll join an organisation committed to delivering exceptional, person-centred support while investing in the development and wellbeing of our colleagues.
About Shaftesbury Independent Living
Shaftesbury Independent Living provides flexible, tailored support to people with a wide variety of needs and living situations. From a few hours of support each week to 24-hour care, we help people maximise their independence, engage with their communities, and live life to the fullest.
Supporting individuals from late teens through to older adulthood, our services focus on choice, inclusion, wellbeing, and achieving positive outcomes.
Our Benefits
We recognise the incredible contribution our colleagues make and offer a range of benefits to support and reward you:
- ✅ £500 Welcome to Shaftesbury Bonus after 12 months' service (terms apply)
- 🎂 Birthday Leave Opportunity – frontline care staff can take their birthday off using annual leave entitlement
- 🎉 CQC Rewards Scheme
- £30 gift voucher when your service achieves a 'Good' rating in all domains
- £50 gift voucher when your service achieves an 'Outstanding' rating
- 🌟 Recognition Awards
- Executive Leadership Team recognition letters
- Gift vouchers of up to £50 for colleagues who go above and beyond
- 📚 Comprehensive Training and Development Programme
- 🏖️ Generous Annual Leave
- 25 days annual leave plus bank holidays
- Increases to 28 days plus bank holidays after five years' service
- 💷 Pension Scheme
- 💙 Employee Assistance Programme
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Ready to Make a Difference?
If you're an experienced care professional looking for a rewarding leadership role with an organisation that truly values its people, we'd love to hear from you.
Apply today and help us support people to live the lives they choose.
Shaftesbury is the disability charity that’s committed to enabling children, young people, and adults to live a life that adds up for them.
What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services, we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute, and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities, therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion, and sexual orientation.
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