LRG
Team Leader - Property Management
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Team Leader – Property Management
Location: Becket House, Worthing
Brand: Leaders
Salary: £35,000 plus a further £5,000 in commission Hours: Monday to Friday, 9am to 5:30pm Hybrid Working: On successful completion of a 6-month probation period, hybrid working (up to 2 days a week) will be offered.
About Leaders
Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in delivering exceptional property services, Leaders has built a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market.
Job Summary
Reporting to the Head of Centre, Leaders is seeking a Team Leader – Property Manager to join our dedicated and dynamic team at Becket House, Worthing.
To excel in this role, you will be either:
- A current Senior Property Manager looking to step up, or
- A current Team Leader within property with experience in leading a team.
You will oversee a team of Property Managers, providing daily support and ensuring the smooth operation of the branch portfolio.
Key Responsibilities
- Conduct daily morning meetings
- Provide guidance on implementing new legislation and processes
- Investigate and respond to customer complaints, proposing and undertaking appropriate actions
- Assist with training coordination and delivery
- Support Property Management through mentoring and guidance to meet strategic objectives
- Undertake audits of property management departments, in collaboration with branch audits
- Ensure best practices in property management are shared across the team
- Monitor compliance with gas safety procedures, addressing any issues flagged
- Track and address overdue workflows within the team
- Review and address churn reports, having relevant conversations
- Identify opportunities to improve customer service for internal and external stakeholders, working with Regional Property Manager (RPM) to implement changes
- Contribute to group projects and initiatives, ensuring successful execution alongside RPM
- Enforce strategic objectives within the team
- Conduct interviews for vacant property management roles
- Ensure adequate departmental coverage during holidays and days off
- Monitor the workload of Property Managers, identifying ways to support team morale and efficiency
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What We Are Looking For
✔ Exceptional communication (written and verbal) ✔ Polished professional telephone manner ✔ Strong organisational skills, effective time management and meticulous attention to detail ✔ Experience leading a small team ✔ Proven track record working within the property industry ✔ Full UK driving license
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What We Can Offer You
✅ Proven track record for career growth within the company ✅ Market-leading training and ongoing professional development ✅ Access to a diverse property portfolio ✅ Supportive and collaborative team environment
Benefits
✔ Competitive base salary plus additional incentives ✔ Quarterly and yearly awards, including trips abroad ✔ Salary sacrifice pension scheme ✔ Generous holiday allowance, increasing by 1 day per year based on service ✔ Excellent parental leave and a newly introduced fertility policy ✔ Staff discounts
LRG is an equal opportunities employer. We encourage candidates of all backgrounds to apply. We welcome a dedicated individual who shares our commitment to excellence in the real estate industry.
Note: LRG does not engage recruitment agencies to fill this position. All job openings are managed directly by our Internal Recruitment team. Unsolicited CVs or referrals from recruitment agencies will not be considered.
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