Alternative Futures Group
Team Leader required for 35 hours per week in West Lancashire - Driver
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Team Leader – Person-Centred Service Delivery
About the Role
Job Purpose
To lead and direct a team in developing and delivering person-centred services.
- Manage resources effectively to achieve service user and contract outcomes.
- Foster staff skills and knowledge in delivering services tailored to individual needs.
- Apply person-centred planning, review, and team development.
- Embed a quality assurance framework at a service level.
Living Our Values
- Cultivate positive relationships between staff and service users for individual outcomes.
- Align team efforts with the goals, aspirations, and future desires of those supported.
- Keep service users and their networks central in planning and reviewing services.
- Demonstrate person-centred practice principles.
- Act as a positive role model and coach for the team.
Principal Accountabilities
Service Delivery & Outcomes
- Uphold person-centred principles across all operations.
- Lead assessment, planning, monitoring, and review of support for individuals.
- Ensure accurate data capture, reporting, and analysis.
Team Leadership & Performance
- Manage day-to-day operations to ensure high performance and quality standards.
- Leverage staff strengths and ensure tasks align with individual expertise.
- Direct recruitment, induction, and deployments of team members.
Resource & Financial Management
- Coordinate staff to meet budgets and service demands.
- Collaborate with the Area Manager on resource allocation.
Professional Development & Compliance
- Foster a customer-focused culture with strong working relationships externally.
- Provide supervision, appraisals, and on-the-job support for staff.
- Identify and fulfil training and development needs.
- Host productive team meetings focused on growth and quality.
- Promote best practices and compliance with company policies, procedures, and legislation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Incident & Quality Assurance
- Manage reportable events and ensure timely resolutions.
- Evidenced-based quality service delivery.
Community Engagement
- Build and maintain external community connections.
Essential Criteria
Only apply if you meet the following:
Experience
- Significant experience in:
- Person-centred planning and review.
- Supporting individuals with learning disabilities and mental health needs.
- People management.
- Leading and managing team operations.
- Conducting staff supervisions and appraisals.
- Partnership working.
- Resource management within budgets.
- IT systems for service and people management.
Skills & Knowledge
- Deep understanding of equality, anti-discrimination, and inclusive strategies.
- Proficient time management with ability to plan and prioritise complex demands.
- Skills to drive person-centred practices and inspire the team.
- Expertise in assessing, planning, and monitoring care to achieve individualised outcomes.
- Strong ability to engage stakeholders (service users, families, carers) in trusting relationships.
- Exceptional verbal and written communication.
- Extensive understanding of the needs of people with learning disabilities or mental health conditions.
- Competency in leading teams, implementing person-centred tools, and adhering to policies.
- Demonstrates initiative, resilience, and resourcefulness.
- Skilled in ICT for data, performance reporting, and communication.
Qualifications & Training
- NVQ Level 3 in Management or Care (or equivalent).
- Training in person-centred planning, review, and team development.
Additional Requirements
- Ability to adapt to flexible hours, including:
- On-call duties.
- Working 7 days/week, including weekends and unsociable hours.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Benefits of Joining AFG
As a Team Leader at Alternative Futures Group (AFG), enjoy the perks of a Great Place to Work™ recognised employer:
- 35-hour working week (including:
- Option of a 9-day fortnight schedule.
- 4.5-day working week option available).
- 33 days annual leave, plus buy/sell policy.
- Supernumerary status: No shift work required.
- Matching pension contribution (up to 6%).
- Health Cash Plans.
- Death in Service Benefit (based on wishes).
- 24/7 Virtual GP consults (for you and your family).
- 24/7 Mental Health Support.
- Amazing People Rewards: Employee discounts.
- Blue Light Card eligibility.
- Comprehensive induction with continued support and professional development.
- Support to complete a Qualified Level 3 qualification (if unstudied).
- Access to the Empower Development Programme for new and existing leaders.
About You
We seek people passionate about social care who are committed to making a positive difference in the lives of those we support.
About Us – Alternative Futures Group (AFG)
AFG is a health and social care charity with over 30 years of experience. Our mission is to transform lives by empowering individuals with learning disabilities or mental health conditions to achieve their goals through personalised support.
We are a values-driven employer. Our mission—alongside skilled teams and individualised planning—enables everyone we support to thrive.
AFG recognises the vital role of our team in delivering life-changing support. We reward dedication with employee benefits, career development, and lifestyle support designed to keep staff supported, fulfilled, and valued from day one.
Apply Now
Two ways to proceed:
- Apply via our website
- Share this vacancy with your network.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills