Brett Martin Ltd
Team Leader - Roofsealants / RFS
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Team Leader - Roofsealants / RFS
Brett Martin Daylight Systems—Team Leader (Roofsealants/RFS) Role
Location
Sanford Close, Aldermans Green Industrial Estate
About the Role
Join Brett Martin as a Team Leader within our Roofsealants/RFS department, playing a central role in shaping our customer experience. This key leadership position is ideal for a natural leader passionate about motivating a dedicated team while ensuring seamless order completion and efficient customer query resolution.
Key Responsibilities:
- Oversee daily team management, including performance monitoring, coaching, and mentoring.
- Handle customer escalations and maintain high service standards.
- Deliver KPI-driven improvements for sales order processing efficiency.
- Assume senior duties from the Roofsealants Manager, including:
- Product supply chain oversight.
- Conducting customer and internal training.
- Supporting our account managers with technical and operational backing.
- Continuously seek process optimisation, introducing new systems to boost efficiency.
This role offers unprecedented growth potential, blending people management, operational leadership, and direct customer satisfaction impact—perfect for those eager to progress within a leading manufacturing business.
Team Leadership in Practice
Daily activities include:
- Coaching and mentoring team members, driving performance, and upholding customer service excellence.
- Monitoring KPIs, analysing data, and implementing corrective actions.
- Problem-solving and collaborative project work to improve departmental efficiency.
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Key Skills Required
Technical & Operational:
- Proficiency with Excel and IT systems.
- Strong understanding of manufacturing processes.
- Lean methodology familiarity (desired).
People & Customer Focus:
- Demonstrated customer service excellence.
- Conflict resolution, conflict resolution, and complaint handling.
- Natural ability to develop and motivate teams.
Leadership & Adaptability:
- Experience in multi-level staff engagement (shop floor to leadership).
- Stress resilience—ability to guide teams under pressure.
- Knowledge of HR policies, employee handbooks, and industrial compliance.
About Brett Martin
Since 1958, Brett Martin has established itself as a Northern Ireland industry leader, specialising in:
- Plastic sheets, roof light systems, and plumbing/drainage products.
- Technology investment, sustainability practices, and global sales (50%+ exports).
- A culture of continuous learning with clear career pathways across all roles.
Our 1,000+ strong workforced thrives in an environment where innovation meets employee development.
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Required Criteria
| Attribute | Details |
|---|---|
| Attitude | High integrity, professionalism, and a proactive “can do” mindset. |
| Leadership | Ability to highlight issues affecting customer perception. |
| HR Knowledge | Practical experience with people management and company policies. |
| Team Fit | Strong teamwork, independence, and problem-solving expertise. |
| Customer Focus | Excellent customer service track record. |
| Technical Awareness | Basic familiarity with Brett Martin’s fillers, tapes, and sealants. |
Desired Criteria (Bonus)
- Lean methodology experience.
- Background in manufacturing, distribution, or logistics.
Closing Date
Thursday, 16th July, 2026
Type & Pay
- Full-time contract with salary based on experience* (benefits to be outlined in interview).
Ready to shape our team’s future? Apply today to join Brett Martin’s dynamic leadership team—where your impact drives excellence.
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