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Technician Team Leader - Permanent, Full Time
About the Role
Permanent, Full Time
Knowlton and Newman, part of the Rubix Group, deliver 24/7 engineering services, covering the repair, overhaul, installation, and maintenance of:
- Pumps
- Motors
- Gearboxes
- Compressors
- Hydraulic equipment
- A wide range of industrial equipment
The Team Leader Technician is an experienced, multi-skilled engineer who leads both technical work and team support in or on-site. This key role ensures safe, efficient, and high-quality delivery of services while acting as the senior technical authority responsible for assigned jobs.
Key Responsibilities
Core Technical Duties
- Install, commission, test, maintain, and repair mechanical and/or electrical systems and equipment.
- Diagnose faults, undertake repairs, and ensure full compliance with specifications and quality standards.
- Complete job documentation accurately and within agreed timescales.
- Operate machinery, tools, and test equipment safely and effectively.
- Liaise with customers, colleagues, and management to provide updates on technical progress.
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Leadership & Management Responsibilities
- Lead day-to-day operations in the workshop or on-site, prioritising safety, quality, and efficiency.
- Provide guidance, mentoring, and technical support to less experienced technicians.
- Monitor productivity, allocate tasks, and ensure job deadlines are met.
- Oversee tooling, equipment, and consumables, including raising orders as needed.
- Drive continuously improving processes, safety protocols, and customer service.
- Assist estimating and quoting teams by advising on job durations, methods, and technical requirements.
- Act as the primary point of contact for both customers and management during job execution.
- Complete all required paperwork, ensuring accurate documentation and full compliance.
Person Specification
Skills & Experience
✔ Strong technical expertise in one or more specialist engineering areas ✔ Proven experience in leading or mentoring technicians, with excellent interpersonal skills ✔ Ability to install, operate, and troubleshoot a wide range of engineering equipment ✔ Strong problem-solving mindset, suitable for complex or bespoke work ✔ Highly organised, able to manage personal workflow and coordinate team tasks ✔ Exceptional communication skills to liaise effectively with colleagues and customers
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Qualifications
- Preferred: Recognised UK apprenticeship or NVQ Level 3 (Mechanical/Electrical Engineering or equivalent)
- Advantageous: Advanced specialist training/certification (including lifting, electrical testing or confined space permitting)
- Desirable: Supervisory or leadership training
Technical & Compliance Requirements
- Valid UK driving licence strongly preferred
Health, Safety & Quality Responsibilities
- Lead by example in promoting a safety-first culture
- Ensure team members adhere to company and statutory health & safety regulations
- Carry out risk assessments and ensure correct control measures are followed
- Report hazards, incidents, and near misses promptly and accurately
- Maintain ISO-aligned quality standards in all processes and documentation
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