Pearson
Team Manager, Assessment
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As Team Manager, Assessment
As Team Manager, Assessment you will provide operational leadership and implementation oversight of assessment delivery across assigned subject areas, operating within the strategic and delivery framework set by the Lead, Assessment. You will be accountable for delivering outcomes through effective execution, management control and operational assurance. This role aligns with industry titles such as Head of Assessment
Key Accountabilities
- Be accountable for the operational performance of assessment delivery across multiple subject areas, ensuring delivery meets expectations for time, quality, cost and regulatory compliance.
- Ensure assessment delivery is executed in line with defined delivery models, governance and assurance frameworks set at portfolio level.
- Provide senior oversight of assessment planning, delivery, marking, awarding and post-results activity, ensuring consistency and resilience across teams.
- Translate regulatory requirements and strategic direction into operational plans, controls and delivery expectations for assessment teams.
- Ensure all assessment activity complies with regulatory frameworks, internal policies and external quality assurance requirements.
- Provide escalation, decision-making and resolution for complex operational, regulatory or quality issues, including those with reputational risk.
- Oversee capacity planning, prioritisation and deployment of resources across teams to manage peak delivery cycles and competing demands.
- Lead the implementation of operational improvements to assessment processes, controls and quality assurance mechanisms to improve efficiency and consistency.
- Manage delivery risks within assigned areas, ensuring effective mitigation, escalation and alignment to the wider assessment governance framework.
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About You
We're looking for someone who:
- Has experience leading assessment delivery in a regulated environment.
- Can manage complex, high-stakes operational delivery at scale.
- Has a strong understanding of assessment processes (design, marking, awarding).
- Can lead and develop high-performing teams.
- Is comfortable managing risk, ambiguity, and competing priorities.
Your Rewards & Benefits
We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.
Please see our attractive UK benefits here: Pearson Jobs – Benefits
Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson
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Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit, and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Learning Subject Matter Experts
Job Family: LEARNING&CONTENT_DEVELOPMENT
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Workplace Type: Hybrid
Req ID: 24862
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