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Team Manager - Durham Extra
Team Manager – Store Leadership Role
About the Role
Our customers are at the centre of everything we do. Working in our stores offers:
- Variety, teamwork, and engaging daily challenges
- The opportunity to meet great people and learn new skills
- A chance to grow your career in an inclusive team
This role delivers stability, flexibility, and career progression, making it a fantastic fit for driven professionals.
Availability Window
The role operates with the following hours across the week:
| Day | From | To |
|---|---|---|
| Sunday | 22:00:00 | 07:00:00 |
| Monday | 22:00:00 | 07:00:00 |
| Wednesday | 22:00:00 | 07:00:00 |
| Thursday | 22:00:00 | 07:00:00 |
| Friday | 22:00:00 | 07:00:00 |
| Saturday | 22:00:00 | 07:00:00 |
Shift patterns for Team Managers vary daily but are planned in advance to support work-life balance.
Key Responsibilities
As a Team Manager, you will be responsible for:
- Leading the team to deliver an exceptional customer experience in-store
- Recruiting, training, and developing colleagues to build a high-performing, capable team
- Coaching staff to be knowledgeable and passionate about products, ensuring top-tier range, quality, and service
- Leading trade activities using insights to grow sales and maximise profit
- Aligning with the Store Change Plan to optimise resources and benefits
- Identifying and resolving root-cause issues with sustainable, long-term solutions
- Prioritising colleague safety and ensuring the store operates legally through effective use of security and safety tools
- Staying curious and proactive to continuously improve service for customers, communities, and the planet
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Requirements
To succeed in this role, you will need:
- Proven experience in leading and developing high-performing teams
- Strong communication skills, with the ability to share knowledge, collaborate, and inspire results
- A customer-first, welcoming approach that builds strong relationships
- Resilience, sound judgement, and the ability to make decisions that support both customers and colleagues
- Consistent energy and drive, motivating teams to exceed expectations
- Awareness of competitor activity, with a proactive mindset to suggest improvements
Benefits
We offer a compelling benefits package, including:
- Holiday entitlement: Starting at 20 days + Bank Holidays, increasing to 22 days after 12 months
- Flexible working options available from day one
- Discreet Colleague Clubcard discounts: 10% off (15% on pay-day weekends), with an additional card for family
- Free wellbeing services for mind, body, and life balance
- Life cover worth five times your pay + a matching pension contribution (up to 7.5%)
- A choice of additional benefits, including discounts, shares, and cycle-to-work schemes
- Uniform provided, along with support through life’s key moments
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About Us
Our Vision and Purpose
Tesco aims to be every customer’s favourite way to shop, driven by the purpose of serving customers, communities, and the planet a little better every day. We operate with responsibility and sustainability at heart.
We are fully committed to DE&I ("Diversity, Equity & Inclusion") and foster an environment where everyone feels valued and able to be themselves. We believe "Everyone’s Welcome".
Flexible Working Support
We understand life varies for everyone. Discuss flexible working options during your application—we’re open to meaningful conversations.
Accredited as a Disability Confident Leader, we provide an inclusive, accessible recruitment process. For details on accessibility support, please visit [accessibility resource].
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