Marks & Spencer
Team Manager - Fashion, Home & Beauty - Byker Outlet
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Team Manager - Fashion, Home & Beauty - Byker Outlet
Team Manager in Fashion, Home & Beauty
Join Marks & Spencer (M&S) as a Team Manager in Fashion, Home & Beauty, leading from the front to reshape our stores for the next generation of customers.
This isn’t a back-office leadership role. You’ll be on the shop floor, setting standards, inspiring teams to deliver standout style, sharp service, and strong commercial results—especially under pressure.
We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and unite their teams.
What Success Looks Like
A Team Manager at M&S should inspire a department that:
- Trades strongly, looks brilliant, and delivers five-star service
- Creates a motivated, multiskilled team that feels supported and proud of their work
- Ensures clear ownership of standards, safety, availability, and operational excellence
- Drives strong commercial results through insight, pace, and impactful leadership
- Fosters a culture where people feel valued, developed, and excited to grow
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What We’re Looking For
Ideal candidates will have:
- Proven experience leading teams in fast-paced retail or customer-focused roles
- Strong commercial awareness, confident in using data and insight to drive results
- The ability to coach, develop, and performance-manage with clarity and empathy
- Confidence in difficult conversations with constructive outcomes
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence, with a willingness to embrace new working methods
- A natural role model for great service, inclusion, and M&S behaviours
Join the Revolution: Future of Retail
M&S is pushing boundaries to lead the industry toward a greener, speedier, and more inspiring digital era. Positionen like this help shape our transformation—redefining retail with innovative customer experiences, blending digital tools and adaptability.
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Are you ready to raise the bar and help introduce everyday magic to our customers? It’s time to take your marks—apply today.
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Why Join M&S?
- Inclusivity at every level: We celebrate diversity, equity, and equal opportunities.
- Flexible/smart working opportunities available
- An exciting time in retail— choosing M&S means being part of defining the future of shopping
- Commitment to sustainability, digital innovation, and inspiring new customer journeys—one store at a time
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