Marks and Spencer
Team Manager - Fashion, Home & Beauty - Winchester
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Team Manager in Fashion, Home & Beauty
Join M&S as a Team Manager, where you’ll lead the charge and take an active role in shaping our stores for today’s and tomorrow’s customers.
This isn’t a desk-based leadership role. You’ll be hands-on, setting the tone, driving performance, and motivating your team to deliver exceptional style, prompt service, and strong commercial outcomes – even when demands are high.
We’re searching for confident, empathetic, and forward-thinking leaders who excel in fast-paced environments, make decisive choices, and inspire others to deliver their best.
What Success Looks Like
- A department that achieves strong sales figures, maintains outstanding presentation standards, and delivers consistently five-star customer service
- A motivated, diverse, and skilled team that feels supported, challenged, and proud of their contributions to M&S
- Clear ownership of quality, safety, availability, and operational excellence
- Exceptional commercial results, driven by data, forward thinking, and effective leadership
- A positive and inclusive culture, where employees feel valued, developed, and enthusiastic about their growth within the company
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What We’re Looking For
You’ll bring:
- Proven experience leading teams in fast-paced retail or customer-focused environments
- Strong commercial acumen, with the ability to use insights and data to make informed decisions
- The capacity to coach, develop, and manage performance, with balance between empathy and clear expectations
- Confidence in constructive dialogue, including having challenging conversations when necessary
- A resilient and adaptive approach, paired with the energy to guide the business through change
- Digital confidence and a willingness to adopt new ways of working
- A natural commitment to outstanding service, inclusion, and embodying M&S’s values as a role model
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This role is perfect for leaders who drive ambition, support their team, and take pride in delivering results ethically. Are you ready to take on the challenge?
Take Your Marks—apply today.
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