Marks and Spencer
Team Manager - Food - North Birmingham Area
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Designate Team Manager - UK
Summary
Rework M&S from the front and lead with impact in Fashion, Home & Beauty—on the shop floor, shaping tomorrow’s customer experience.
This high-energy leadership role demands that you set the pace, inspire teams, and drive standout retail performance in fast-paced environments, even under pressure.
Join us if you:
- Thrive in dynamic settings, using bold leadership to elevate teams
- Turn challenges into growth opportunities
- Keep the customer and commercial outcome at the core
Every Day is Different
A Team Manager at M&S is both a builder and a mentor. You’ll:
- Foster operational excellence—standards, safety, service levels—so every customer visit is memorable.
- Drive sleek aesthetics, managing visual merchandising that reflects M&S’s bold identity.
- Grow your team, balancing coaching and mentorship with firm, supportive leadership.
- Rapidly adapt, solving problems when they arise, ensuring sales and satisfaction soar.
You’ll own the profit-and-loss كارز(Newlands)—middleware between analysis and execution, balancing insights and bold decisions.
正是如此… 这不仅仅是另一个职位。这是一场领导者与始终如一的胜利之战，没有第二位选择。
What Success Looks Like
You’ll achieve all of these—on your watch, a store will become an example for your region:
For the Customer & Business
- Strong trading performance: Sales and margins that benchmark above target.
- Five-star service: Every interaction leaves a lasting impression.
- Impeccable presentation: Shelves and floors that mirror our polished, aspirational standards.
- Resilience under pressure: Meeting peak demands without compromise.
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For the Team
- Pride and ownership: Team members feel energised, trusted, and challenged to innovate.
- Performance & happiness: A proactive, multiskilled team that raves about its growth and achieve work-life balance.
- Diversity, equity and inclusion: Bringing out the best in everyone, regardless of background.
For M&S
- Ambition and integrity: High standards for commercial profit—not at the expense of trust.
- 底层技术: Knowledge that protects our people and profits, delivered daily.
- Preparation for tomorrow: Active curiosity about new ways of working and emerging retail tech.
No removal of ambition. This role expects ownership and treats everyone equally—slotting in just as well as stepping up.
** Angaben & At Work**
What We’re Looking For
Key Mistakes: Experience & Drive
- Rock-solid leadership: Guiding teams in European or US retail, fashion, or hospitality. (Fast-paced with unpredictable sprints).
- Commercrecy: Sharp data-driven instinct, using numbers and insights to plug losses or maximise upside.
- Coaching & confidence: Developing talent while challenging poorly utilised employees honestly.
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Unstoppable Mindset
- Ambition tied to roots: Improvement shouldn’t be aggressive; it should be supportive, adaptable.
- Dress codeets: Trust yourself to take calls confidently, face tough conversation with tact, stay grounded during chaos.
Nowlan Enablers
- Tech-savvy: Ingrained multi-tasker able to pivot from voice-of-customer to managing digital tools, calendar platforms, and L&D modules.
- ** símbolo authenticity**: Turning inclusion into outputs—our team only performs when employees feel valued.
Bringing Out the Best
You’ll attract an ideal culture: managers who raise bars, model honesty, and believe in progress. Find the M&S-type bravado: Held from today but never settled.
If your bottom-line superpowers align with this core—convinced it could be more what we’re missing, and never room for stasis—then take the first jump toward stellar outsold. Are you ready to take your marks? 应征信息。
并且… We’d be even happier if you do. You must be.
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