Pret A Manger
Team Member - 5-7 Pall Mall
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Team Member - 5-7 Pall Mall
Part-Time Team Member – 24 Hours Per Week
Pret have a brilliant opportunity to join our team and bring joy to our customers every day at our 5-7 Pall Mall East shop, London (SW1Y 5BA).
About Pret
We’re a passionate, hardworking team creating delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Every day, we aim to make the lives of our customers better – from serving the perfect latte to empowering our teams to thrive.
At Pret, growth starts on the shop floor – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started right here.
The Role
We’re looking for friendly, enthusiastic and service-driven team members to bring energy to our shop floor, prepare and serve outstanding food, and create memorable customer experiences.
What You’ll Be Doing
- Serving fantastic customer experiences with genuine warmth and kindness
- Preparing and delivering delicious, freshly made Pret food to specified standards
- Working fast-paced high-pressure environments while maintaining good energy and attitude
- Supporting your team to provide excellent service
- Future opportunity to grow and take on management or support roles while enjoying full training
Ideal Traits (No role experience needed!)
✔ Passionate about customer service – you want to use your sparkle to make someone else’s day ✔ Committed to Pret’s values – kind, honest and generous in every action ✔ Comfortable in busy environments – you thrive in fast-paced situations and never miss a moment ✔ Eager to learn and grow – every day is an opportunity to new things with paid training
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The Benefits
Financial & Workplace Perks
- Hourly rate: £14.05/hour (includes a mystery shopper nodule bonus)
- Early shift premium: Earn an extra £5 per hour for shifts starting between 3am-5am
- Paid leave: 28 days annual leave per year (prorata for part-time)
- Pension scheme
- Cash healthcare plan
- Free food + drink whilst on shift
Club Pret & Lifestyle Perks
-
Club Pret Membership – industry-leading benefits including:
- 50% off food
- 5 free barista-made drinks a day
-
Marketplace discounts on:
Shopping – Amazon, Apple, John Lewis Travel – National Rail, airlines Fitness – 24 Hour Fitness, gym memberships Dining – Chain restaurants & fast food outlets Tech – Latest Apple and Samsung products at discounts
Career & Development Opportunities
- Fully funded Level 3 training & apprenticeships
- Internal transfer & promotion opportunities
- Flexible pathways to management roles & support centre shifts
Workplace Culture
- Comfy free shoes to enhance your comfort
- Flexible hours – let you prioritise your personal commitments
- Loyalty awards after 5, 10, 15 & 20 years’ service
- Regular rewards and recognition – small acts of kindness & milestone achievements buy bonuses
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Values & Work Life
- Diversity & Belonging: We’re committed to creating a truly inclusive workplace for everyone.
- Purpose: We’re proud to make a real difference through The Pret Foundation, supporting everything from homelessness initiatives to food waste reduction.
- Speed & Skill-sets: We’re a fast-paced and varied environment – come with enthusiasm to grow!
Our Core Values
Happy Teams = Happy Customers Amazing Standards Every Day Never Standing Still Doing the Right Thing
The Interview Journey
1. Telephone screen – Short check-in to assess your fit. 2. Shop-based interview – Spends a full 60-minute session with the Shop Manager & team.
Eligibility and Support
Everyone is welcome at Pret. We actively support underreprented groups including:
- Women
- People with disabilities
- Neurodiversity
- Ethnic minorities
- The LGBTQ+ community
Please inform our recruitment team if you need additional support or adjustments during the application process.
Application Note:
We want to meet real people, not robots – we encourage honest communication.
At Pret, you’ll be valued and celebrated every day – for just earning your team your confidence. Apply now, start your journey and be part of the change!
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