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Front of House (FOH) Team Member – The Bridge, Barnes
Job Overview
As a Front of House Team Member at The Bridge, Barnes, you will be the face of our venue, providing a warm welcome and delivering exceptional customer service to every guest. You'll work as part of a friendly and energetic team to create a positive dining and social experience in a fast-paced hospitality environment.
Key Responsibilities
- Take food and drink orders accurately and efficiently.
- Knowledge of the menu, daily specials and drinks offerings.
- Handle customer enquiries and resolve issues promptly and professionally.
- Process payments accurately using the till/POS system.
- Keep dining areas clean, organised and presentable throughout service.
- Assist with opening and closing duties, including setting up and clearing tables.
- Help create a welcoming atmosphere that encourages guests to return.
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What We're Looking For
- A positive, enthusiastic and customer-focused attitude.
- Ability to work well under pressure in a busy environment.
- Reliable, punctual and flexible with working hours, including evenings and weekends.
- Strong teamwork skills with a willingness to support colleagues.
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What We Offer
- Competitive hourly pay.
- Flexible working hours.
- Up to 20% team discount
- Full training and ongoing development opportunities.
- A supportive and friendly working environment.
- Opportunities for career progression within the business.
If you're passionate about delivering outstanding customer service and enjoy working in a vibrant hospitality setting, we'd love to hear from you.
Skills
- Fast-Paced Experience
- Basic Knowledge of Wines
- Knowledge of Coffees
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