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Team Member
Guest Services Coordinator – The Guard House
The Guard House is a well-known, high-energy pub located in the heart of the Royal Arsenal, Woolwich. With a large, open space and a bustling bar at its core, we’re the go-to spot for locals seeking great food, drinks, and a lively atmosphere. We pride ourselves on offering consistent quality—a strong drinks range and classic British dishes—with our Sunday roasts being a family favourite.
At the Guard House, we create a welcoming space where everyone feels at home, be it a casual catch-up or a celebration of key life moments. We aim to be more than just a pub; we want it to be the place where your family feels proud to say, “I work at the Guard House.”
We are actively seeking dedicated and passionate team members who share our commitment to excellence, community, and exceptional hospitality.
What We Offer Our Team Members
- Career growth opportunities, including apprenticeships and training & development courses
- Free meals while on duty
- Weekly pay
- 28 days holiday per year (inclusive of bank holidays)
- 20% discount on all drinks and food in Young’s pubs nationwide
- 30% discount on overnight stays in Pubs with Rooms (where available)
- Share Save Scheme for long-term financial growth
- Company Pension Scheme
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What We Look For In A Team Member
The ideal candidate will:
- Have a strong passion for delivering exceptional customer service in every interaction.
- Be friendly, outgoing, and committed to working collaboratively within a team.
- Be quick to learn, with an enthusiasm to understand our drinks selection, menus, and operations.
- Enjoy dynamic, fast-paced environments and thriving where people return for more.
You’ll receive full training to build confidence and expertise, while enjoying a fun and rewarding work experience.
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Key Responsibilities (General Scope)
- Providing friendly, high-quality service to patrons.
- Operating efficiently in a fast-paced bar/restaurant/catering environment.
- Assisting in maintaining cleanliness, hygiene, and stock management.
- Upholding licensing laws and safety guidelines.
- Supporting team growth by mentoring new team members or apprentices.
Skills & Attributes (Preferred)
- Customer service excellence
- Team player mentality
- Enthusiasm for hospitality and social environments
- Ability to work flexible hours (pub opening times may vary)
Young’s warmly welcomes applications. If you share our passion for creating a true community space, we’d love to hear from you!
Apply now—be part of a team where every member matters.
(Applicant tip: Lead with examples where you’ve gone above expectations for guests or customers!)
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