Planet Organic
Team Member - Food to Go - Full Time
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Department: Food to Go
Location: Muswell Hill
Compensation: £13.40 / hour
Description
As a Team Member in our Food to Go department at Planet Organic, you will be the face of our mission to bring health and sustainability to our community. You will play a key role in preparing our fresh, organic food offering to the highest standards. Working in a fast-paced retail environment, you'll be responsible for food preparation, assembling meals, maintaining excellent food safety standards, and ensuring our displays are well stocked with high-quality products. Alongside food preparation, you'll deliver friendly, knowledgeable customer service and work collaboratively with the wider team to ensure the department runs smoothly, occasionally supporting other areas of the store when needed. We are looking for individuals who are passionate about fresh food, healthy eating, and organic produce, enjoy working in a fast-paced environment, and take pride in producing high-quality products. With opportunities for growth and development, you'll be supported from day one as you begin your journey with Planet Organic.
Please note that our Muswell Hill store will be closed for a short period from 16 July while it undergoes refurbishment. During this time, a temporary pop-up store will be available just a few minutes down the road. As a result, all work trials for this role will be conducted at another Planet Organic store. The location will be confirmed during the phone interview stage.
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Key Responsibilities
- Deliver excellent customer service by offering product knowledge and creating a welcoming shopping experience.
- Prepare and assemble freshly made organic food, ensuring consistent quality, presentation, and availability throughout the day.
- Replenish food displays to ensure products remain fresh, attractive, and available for customers.
- Follow recipes, portion controls, and food preparation standards to maintain product consistency.
- Maintain excellent food hygiene, HACCP, and health & safety standards, ensuring a safe, clean and organised workspace at all times.
- Monitor stock levels, rotate ingredients, minimise food waste, and support inventory management.
- Prepare coffees, juices, and smoothies when required to support the wider team.
- Work collaboratively as part of the Food to Go team, taking direction from the Team Leader and supporting colleagues across other departments to ensure smooth daily operations. This may involve working in areas outside of your normal duties.
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This is not an exhaustive list of responsibilities and may change based on business needs.
What We're Looking For
- Excellent customer service skills, teamwork and willingness to learn.
- Previous experience in a kitchen, food preparation, deli, café kitchen, catering, or hospitality environment is preferred.
- Strong understanding of food hygiene, HACCP, and health & safety procedures.
- Ability to work efficiently in a fast-paced food preparation environment.
- Strong attention to detail and pride in producing high-quality food.
- Passion for fresh food, healthy eating, and organic produce.
- Food Hygiene Level 2 certification is desirable but not essential.
Our stores trade from 8:00 am to 9:00 pm, Monday to Sunday, including public holidays. We're looking for team members who are flexible with their availability and able to work a variety of shifts across these trading hours as needed.
Benefits
- 35% colleague discount across all stores
- 28 days of holiday per year (pro-rata)
- Access to benefits after passing probation
- Access to pension arrangements after passing probation
- Excellent opportunities for career development and progression
- Be part of a welcoming team that's dedicated to making a positive impact
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